Senior Program Manager – Software Solutions, Business Process

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Oversee strategic, cross-functional programs spanning Supply Chain, manufacturing, commercial operations, product, and digital fulfillment.

• Manage the scope, milestones, dependencies, risks, resources, governance, decisions, and implementation from the definition phase through to stabilization.

• Take ownership of the entire value-stream and operating-model design from New Product Introduction (NPI) and design transfer through to demand and supply planning, manufacturing readiness, order management, fulfillment, installation, billing, service, and lifecycle support.

• Define the Supply Chain framework for software, digital, and hybrid offerings.

• Integrate physical product flows with digital entitlements, licenses, subscriptions, inventory, master data, and customer delivery requirements.

• Lead readiness for NPI and design transfer processes for software and subscription offerings.

• Propel Support Digital Core initiatives.

• Direct the Big Rock Software Subscription program.

• Manage Hybrid Countries Orders initiatives.

• Spearhead Digital Inventory capabilities and process transformation.

• Establish current-state, interim-state, and future-state processes, decision rights, roles, controls, handoffs, training, and adoption strategies.

• Develop program governance, integrated roadmaps, and operational performance metrics.

• Identify root causes and process deficiencies; lead Lean and continuous improvement initiatives.

• Collaborate with Commercial, Product, Engineering, Manufacturing, Sourcing, Quality, Regulatory, Service, Finance, IT, and regional teams.

• Engage with senior stakeholders across a global matrix, address cross-functional challenges, and communicate risks, issues, dependencies, and outcomes to executive leadership.

⛳️ Requirements

• Bachelor's degree in Supply Chain, Operations, Industrial Engineering, Business, Engineering, or a related discipline, or an equivalent combination of education and experience.

• Over 8 years of progressive experience in program management, Supply Chain, manufacturing, operations, or business process transformation.

• Proven experience leading complex, cross-functional programs from process definition through implementation and stabilization within a global or matrixed organization.

• Demonstrated ability to enhance end-to-end operational processes, such as NPI or design transfer, planning, manufacturing readiness, order management, fulfillment, installation, billing, service, or lifecycle support.

• Capability to establish program governance, manage roadmaps, risks, and dependencies, drive decisions, and evaluate outcomes using operational performance indicators.

• Experience in translating business needs into clear process requirements and collaborating with technology teams to enable solutions.

• Strong skills in stakeholder influence, communication, and problem-solving, including engagement with senior leaders and resolution of cross-functional challenges.

• Familiarity with software, digital, subscription, SaaS/XaaS, or hybrid offerings that combine physical products with digital fulfillment.

• Experience in healthcare, medical technology, or another regulated industry.

• Knowledge of ERP or subscription-management processes and systems, such as Oracle Fusion or SAP.

• Training or certification in Lean, Six Sigma, project management, or change management.

• Must possess legal authorization to work in the United States.

• GE HealthCare will not sponsor employment visas, either now or in the future.

🏝️ Benefits

• Opportunities for professional development.

• Engaging and challenging career paths.

• Competitive compensation packages.

• Commitment to being an Equal Opportunity Employer.

• Relocation assistance is not provided.