Senior Technical Implementations Specialist, US

This is a fully remote position, open to applicants in Texas.

📋 Description

• Take ownership of assigned workstreams in enterprise onboardings or oversee less complex client onboardings from start to finish.

• Develop and sustain delivery plans that outline dependencies, responsible parties, timelines, and potential obstacles.

• Propel onboarding workstreams towards agreed-upon go-live dates across multiple concurrent onboardings.

• Provide guidance to clients regarding data structure, level of detail, historical context, and field-specific requirements for Measured’s models.

• Differentiate between essential requirements and acceptable compromises, escalating decisions that may set precedents.

• Determine necessary media, transaction, organic, and custom data feeds.

• Establish connections via APIs, file-based feeds, warehouse shares, and direct integrations.

• Ingest comprehensive historical data and verify completeness against client reporting.

• Troubleshoot ingestion failures and implement monitoring for feeds post-go-live.

• Create and maintain mappings from raw client data to Measured’s normalized model.

• Evaluate the downstream impact of specification changes and document the mapping logic.

• Manage quality assurance, validate outputs against client reporting and vendor exports, and investigate discrepancies using SQL and dashboards.

• Establish acceptance criteria and provide written approvals addressing any gaps and nuances.

• Lead client-facing sessions for discovery, specification reviews, QA, and readiness for go-live.

• Manage client expectations and consolidate feedback for product and onboarding enhancements.

• Cultivate expertise in Measured’s data pipelines, normalization layers, platform architecture, vendor integrations, and client industries.

• Collaborate with Product, Engineering, Data Science, Customer Success, Sales, and Solutions teams for technical delivery and enhancements.

• Create implementation runbooks, onboarding playbooks, standards, process documentation, training materials, and internal requests.

• Automate repetitive onboarding processes and develop reusable templates, specification patterns, and validation queries.

• Contribute to strategic initiatives such as data health monitoring, proactive alerting, QA frameworks, and innovative AI approaches.

⛳️ Requirements

• Over 5 years of experience in technical implementation, data onboarding, solutions consulting, or technical account management in B2B SaaS, preferably with enterprise clients.

• More than 3 years in a client-facing role responsible for technical delivery with external stakeholders.

• Significant client-facing experience leading working sessions, specification reviews, and timeline discussions with enterprise stakeholders.

• Proficient in advising clients on preparing data for analytical or modeling purposes, including suggesting viable alternatives.

• Extensive familiarity with marketing technology platforms such as Facebook, Google, TikTok, GA4, and Adobe Analytics.

• Experience with data platforms, SQL, and integrations.

• Capability to diagnose and resolve issues related to data pipelines, integration errors, schema mismatches, and incomplete historical data loads.

• Proven experience managing complex, multi-stakeholder projects within established timelines.

• Experience in guiding peers or client teams through technical procedures.

• Proficiency in Jira, Asana, or similar project and issue tracking tools.

• Demonstrated history of measurable process enhancements.

• Exceptional written and verbal communication abilities.

• Capacity to build trusted relationships with both technical and non-technical stakeholders.

• BA/BS degree preferred; background in a technical field, data analytics, or a related area.

• Understanding of attribution, incrementality, and media mix modeling.

• Familiarity with paid media platforms, campaign reporting, budget/spend reconciliation, SQL, ETL/ELT pipelines, data warehouses, APIs, S3, SFTP, data mapping, normalization, GDPR, and CCPA.

• Ability to manage multiple concurrent onboardings or workstreams.

• Capacity to drive delivery through clients, vendors, and internal partners.

• Strong skills in facilitation, judgment, documentation, training, and collaboration.

🏝️ Benefits

• 100% Remote work environment.

• Competitive total rewards package and flexible paid time off.

• Opportunities to contribute to community efforts through Measured for Good.

• Engaged, diverse, and inquisitive company culture.

• Award-winning technology supported by an agile, collaborative team.