Senior Systems Support Engineer

This is a fully remote position, open to applicants in France.

📋 Description

• Assist in the integration, functioning, and performance analysis of Simera Sense optical payloads in customer missions.

• Serve as the main technical liaison for customers regarding optical payload integration, imaging performance, operation, and intricate technical investigations.

• Facilitate technical discussions with customers concerning imaging-system performance and integration matters.

• Utilize expertise in optical and imaging systems engineering to address complex technical challenges faced by customers.

• Aid customers in understanding and implementing payload requirements within spacecraft and mission frameworks.

• Convert optical and payload performance data into implications at the system and mission levels.

• Detect incorrect assumptions, integration risks, and potential performance constraints.

• Deliver technical analyses, findings, risks, and recommendations to customers and multidisciplinary stakeholders.

• Examine and interpret the performance of electro-optical imaging systems at both instrument and mission levels.

• Investigate imaging-system behavior across various domains, including optical, detector, electronic, firmware, thermal, mechanical, calibration, and operational areas.

• Analyze engineering, calibration, and test data against expected system performance metrics.

• Assist in the investigation and resolution of atypical or unexpected imaging-system behaviors.

• Take ownership of complex or high-impact technical investigations from definition through analysis, recommendations, and resolution.

• Coordinate inputs from specialized engineering teams while maintaining ownership of the technical investigation and customer communication.

• Collaborate with Optical, Systems, Mechanical, Electronics, Firmware, Production, AIT, Product, and Commercial teams to solve customer technical issues.

• Document technical solutions, investigation findings, lessons learned, and recurring system behaviors.

• Enhance customer-facing technical documentation, engineering guidance, product information, and internal support resources.

• Provide technical leadership and mentorship within the Systems & Mission Support team.

• Act as a senior technical escalation point for complex customer and mission-support tasks.

• Identify areas for enhancing product robustness, technical documentation, engineering tools, and customer outcomes.

⛳️ Requirements

• A Bachelor’s Degree or Postgraduate Diploma in Optical Engineering, Photonics, Physics, Applied Physics, Aerospace Engineering, Electrical/Electronic Engineering, Systems Engineering, or another closely related discipline, with relevant professional experience in optical or imaging systems.

• Generally, 5–10 years of professional engineering experience, including substantial experience in optical, electro-optical, or imaging systems engineering.

• Practical experience in analyzing the performance of optical or imaging systems at both instrument and system levels.

• Background in working with imaging-system performance characteristics such as MTF/OTF, spatial resolution, SNR, radiometry, detector performance, spectral response, focus, distortion, and/or calibration.

• Proficiency in interpreting engineering requirements, optical or system performance models, verification evidence, test results, and measured performance data.

• Experience in investigating complex or unexpected behaviors of optical or imaging systems.

• Capability to work across multiple engineering disciplines, especially optics, detector/electronics, mechanical, thermal, firmware, or systems engineering.

• Proven experience in communicating directly with customers, partners, suppliers, or other external technical stakeholders in an engineering context.

• Experience in presenting technical analyses, findings, and recommendations to multidisciplinary stakeholders.

• Track record of taking ownership of technically ambiguous issues and guiding them towards resolution.

• Involvement in technical reviews, integration activities, anomaly investigations, or similar multidisciplinary engineering tasks.

• Willingness to travel domestically and internationally for customer meetings, technical reviews, integration activities, and additional engineering support as needed.

• Flexibility to assist with time-sensitive customer, mission, or technical issues when required.

• Postgraduate qualifications in Optical Engineering, Photonics, Physics, Aerospace Engineering, Systems Engineering, or a related field (preferred).

• Experience with Earth observation, remote sensing, scientific, or spaceborne imaging systems (preferred).

• Familiarity with line-scan, push-broom, multispectral, or hyperspectral imaging systems (preferred).

• Understanding of detector technology and electro-optical detector behavior (preferred).

• Experience with radiometric and/or geometric calibration (preferred).

• Background in optical performance modeling, verification, and testing (preferred).

• Proficiency in using Python, MATLAB, or similar engineering analysis tools (preferred).

• Experience in spacecraft payload integration, environmental testing, commissioning, or operations (preferred).

• Familiarity with spacecraft thermal, electrical, mechanical, and data interfaces (preferred).

• Experience leading customer technical discussions, design reviews, integration activities, anomaly investigations, or technical workshops (preferred).

• Background in aerospace, space, defense, scientific instrumentation, or other high-reliability engineering fields (preferred).

🏝️ Benefits

• The chance to engage in the rapidly expanding space sector.

• A niche global market for optical payloads designed for microsatellites.

• Access to cutting-edge technology.

• A competitive salary package.

• A welcoming and friendly working environment.