Senior Storage / SAN Engineer

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Configure, manage, maintain, monitor, and troubleshoot enterprise SAN fabrics, storage arrays, switches, and related infrastructure.

• Set up and manage Fibre Channel fabrics, switch domains, ports, aliases, zones, zone sets, and associated fabric services.

• Diagnose and resolve issues related to Fabric Login, zoning, name-server, pathing, inter-switch-link, and fabric connectivity.

• Configure and troubleshoot WWN and PWWN connectivity among storage, switches, servers, appliances, and virtualization platforms.

• Support storage volumes, logical unit numbers, storage pools, tiers, snapshots, clones, replication, masking, mapping, and host access.

• Integrate storage services with physical servers, virtual machines, VMware environments, backup platforms, databases, cloud services, and infrastructure appliances.

• Monitor storage availability, capacity, utilization, latency, I/O operations, throughput, cache performance, errors, and overall health.

• Identify and diagnose storage performance issues and detect bottlenecks across hosts, fabrics, arrays, networks, applications, databases, and virtualization platforms.

• Develop capacity forecasts and suggest actions for storage allocation, expansion, optimization, reclamation, or refresh.

• Address storage-related incidents, performance degradation, outages, and service restoration activities.

• Participate in Outage Response Team activities, offering technical diagnosis, mitigation, workarounds, recovery, and service validation.

• Coordinate technical escalations with storage vendors, hardware manufacturers, software providers, network teams, server teams, application teams, and Government personnel.

• Plan and execute refreshes of storage arrays, SAN switches, firmware, software, and supporting components.

• Assist with data migrations, platform upgrades, storage replacements, consolidation, and modernization efforts.

• Develop implementation plans, migration procedures, maintenance steps, validation criteria, rollback procedures, and outage contingencies.

• Stage, configure, test, implement, and validate new or replacement storage and SAN components.

• Maintain records for storage, SAN, assets, configuration, warranties, licensing, support agreements, and lifecycle.

• Configure and support backup, restoration, replication, failover, failback, high availability, and disaster recovery capabilities.

• Support quarterly COOP exercises involving primary and backup data centers.

• Assist with power-down, failover, backup-site operations, service validation, failback, and post-exercise corrective actions.

• Apply approved firmware updates, vendor patches, security patches, operating system updates, and configuration changes.

• Configure storage and SAN components in compliance with applicable security requirements and DISA STIGs.

• Support the remediation of vulnerabilities, IAVAs, CND Directives, POA&M items, and security-control deficiencies.

• Maintain SAN diagrams, storage architecture documents, zoning records, configuration baselines, capacity plans, recovery procedures, build documents, standard operating procedures, and troubleshooting guides.

• Recommend enhancements that boost storage availability, performance, resilience, recoverability, security, scalability, and operational efficiency.

⛳️ Requirements

• Active Secret clearance or higher is required.

• Bachelor’s degree or a relevant technical degree is necessary.

• At least 7 years of relevant experience in storage engineering, SAN administration, systems engineering, data-center infrastructure, or enterprise IT.

• Proven experience in configuring and troubleshooting SAN fabrics, storage arrays, switches, zoning, Fabric Logins, and WWN/PWWN connectivity.

• Preferred: Experience in supporting enterprise storage or SAN infrastructure within a federal or Department of Defense environment.

• Preferred: Familiarity with Dell Technologies, NetApp, Pure Storage, HPE, IBM, Hitachi, or similar enterprise storage platforms.

• Preferred: Experience with Brocade, Cisco MDS, or similar Fibre Channel switching technologies.

• Preferred: Advanced knowledge of Fibre Channel fabrics, zoning, FLOGIs, name services, inter-switch links, host-bus adapters, multipathing, and redundant storage designs.

• Preferred: Knowledge of Fibre Channel, iSCSI, NFS, SMB, object storage, and cloud storage technologies.

• Preferred: Experience integrating storage with VMware vSphere, ESXi, vCenter, vSAN, Microsoft, Linux, database, backup, and cloud platforms.

• Preferred: Experience with snapshots, replication, backup, restoration, failover, failback, and disaster recovery technologies.

• Preferred: Participation in COOP or disaster recovery exercises involving physically separated data centers.

• Preferred: Experience diagnosing storage latency, throughput, IOPS, capacity, pathing, fabric, host, and application performance issues.

• Preferred: Experience in planning and executing storage refreshes, data migrations, firmware upgrades, array replacements, and SAN cutovers.

• Preferred: Capability in developing capacity forecasts, storage allocation recommendations, performance reports, and lifecycle plans.

• Preferred: Experience in supporting storage-related outages, vendor escalation, service restoration, and root cause analysis.

• Preferred: Familiarity with applying DISA STIGs and supporting DoD RMF, ATO, IAVA, CND Directive, vulnerability remediation, and POA&M requirements.

• Preferred: Certifications from Dell Technologies, NetApp, Pure Storage, HPE, IBM, Hitachi, Brocade, Cisco, VMware, or another relevant storage or infrastructure provider.

• Preferred: CompTIA Server+, Storage Networking Industry Association certification, or an equivalent industry credential.

• Preferred: ITIL Foundation or higher certification.

• Strong skills in troubleshooting, analytical thinking, performance tuning, documentation, recovery planning, and stakeholder coordination.

• Must be available to support after-hours outages, maintenance windows, migrations, refreshes, COOP exercises, and disaster recovery activities as needed.

🏝️ Benefits

• Remote work arrangement.

• After-hours work or travel may be required during outages, maintenance windows, storage migrations, refreshes, COOP exercises, or COOP activation.