Senior Specialist, Outsource Payroll – ADP RUN

This is a fully remote position, open to applicants in Pennsylvania, +2 more states.

📋 Description

• Ensure the accuracy of client payroll data within their designated payroll system and address any discrepancies.

• Review and/or process payrolls to adhere to client deadlines, which includes updating employee records, calculating and disbursing bonuses or severance, auditing federal and state income tax computations, and reconciling payroll deposits, tax withholdings, wage garnishments, and related items.

• Generate reports detailing employee earnings, taxes, deductions, and employer contributions for social security and unemployment.

• Build trusted relationships with clients and offer consulting on payroll issues.

• Uphold the confidentiality of employee information.

• Communicate detailed information effectively in both written and verbal forms.

• Deliver technical software support to clients.

• Identify and document out-of-scope work as well as new service opportunities.

• Assist the implementation team as necessary.

• Conduct interviews with clients to ascertain their payroll requirements.

• Oversee new client implementation projects to ensure timely completion and client satisfaction.

• Provide training to clients on payroll processes.

• Offer support and constructive feedback to new hires and less experienced team members.

• Share insights and lessons learned to enhance team capabilities.

• Research and stay informed on product knowledge related to ADP software platforms.

• Keep up-to-date with local, state, and federal regulations and practices.

⛳️ Requirements

• A minimum of 3 years of relevant payroll experience is required.

• Bachelor’s degree or equivalent experience in lieu of a degree.

• Familiarity with ADP RUN software and experience in implementation.

• Proficient in Outlook and the Microsoft Office Suite.

• Highly detail-oriented with a strong focus on accuracy.

• Excellent organization and time management abilities.

• Strong adaptability and multitasking skills.

• Capability to thrive in a deadline-driven environment while serving multiple clients.

• Commitment to providing outstanding client service.

• Strong written and verbal communication skills; communicates professionally and appropriately with all levels.

• Ability to quickly learn new technologies and processes.

• Willingness to learn from experiences and integrate new knowledge and skills into daily tasks, sharing insights with colleagues when appropriate.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with company match.

• Paid time off and holidays.

• Opportunities for professional development and career advancement.

• Supportive and inclusive work environment.