Senior Specialist, IT Tech Lead Planning

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership and manage the applications related to supply chain planning and reporting throughout their entire lifecycle.

• Ensure that applications are designed, operated, maintained, and validated in compliance with both business and regulatory standards.

• Collect and analyze business requirements, define specifications, and design technical solutions.

• Lead the execution of system testing and manage changes in both regulated and non-regulated settings.

• Supervise system maintenance, upgrades, defect tracking, issue resolution, and root cause analysis.

• Serve as the main point of contact between IT, business process owners, and external vendors.

• Maintain documentation for functional requirements, design specifications, validation plans, and change control.

• Create and implement test scripts, user acceptance testing (UAT) scenarios, and validation strategies.

• Conduct risk assessments, audits, and regulatory inspections pertaining to system validation and compliance.

• Collaborate with IT teams to design and deploy configurable solutions within Rapid Response and other planning/reporting applications.

• Coordinate with vendors and internal teams for system support and enhancement initiatives.

⛳️ Requirements

• A Bachelor’s degree in Computer Science, Information Systems, or a related discipline.

• A minimum of 2 years of practical experience in developing worksheets, dashboards, and alerts using Kinaxis Rapid Response.

• A solid technical background in enterprise application support, configuration, and deployment.

• A fundamental understanding of Java, .NET, and SQL.

• Technical expertise in SQL and data integration concepts, including APIs, batch jobs, and ETL processes.

• Strong familiarity with the Kinaxis platform.

• Knowledge of cloud application deployment, configuration, and maintenance within AWS or Azure.

• Experience with system integrations and web services/APIs.

• Proven experience in troubleshooting production issues.

• Background in regulated healthcare, pharmaceutical, or life sciences sectors.

• Understanding of Computer System Validation (CSV) and Good Practice (GxP) requirements.

• Knowledge of data modeling concepts, including table structures, relationships, and configurations.

• Ability to develop and implement test scripts, validation plans, and system documentation.

• Kinaxis Author Level 1, Administrator Level 1, and Integration Level 1 certifications are advantageous.

• Experience with AWS, Azure, or cloud-based environments is a plus.

• Basic project management experience utilizing Agile, Waterfall, or hybrid methodologies is beneficial.

• Strong problem-solving capabilities and analytical skills.

• Excellent communication and stakeholder management abilities.

🏝️ Benefits

• Discretionary bonuses may be offered.

• Opportunities for professional growth and learning to further your career.

• Reasonable accommodations for individuals with disabilities during the application or interview process.