Senior Solutions Engineer – Pre-Sales

This is a fully remote position, open to applicants in California, +9 more states.

📋 Description

• Leading demonstrations and facilitating technical evaluations for the Mimica platform, ensuring the realization of value and positive ROI.

• Developing and executing Proof of Concept (POC) plans with defined success criteria, managing scopes, expectations, and timelines, while serving as the main point of contact for inquiries, issues, or escalations.

• Acting as the Voice of the Customer by providing valuable insights to engineering and product teams, contributing to enhancements and the development of new features.

• Enhancing product documentation through clear explanations, examples, and how-to guides.

• Collaborating with the Marketing team to produce educational content, including blog posts, tutorials, and presentations.

• Supporting Business Development Representatives (BDRs) in identifying impactful use cases and customizing messaging to highlight value drivers specific to each industry, vertical, or function.

• Cultivating strong relationships with key decision-makers at all organizational levels, transforming them into advocates and champions for the brand.

• Serving as a trusted advisor to customers, strengthening relationships and driving account growth, including renewals and upsells.

⛳️ Requirements

• Experience in Solution Architecture, Sales Engineering, or Implementation/Management Consulting, with a focus on creating solutions that deliver strategic and quantitative value.

• Proven experience in designing and implementing complex enterprise software/SaaS solutions, aligning them with customers’ business objectives, challenges, and long-term strategies.

• Demonstrated success in scoping, managing, and executing pilot programs and production implementations, effectively addressing objections and minimizing friction in the pre-sales process.

• Excellent communication skills with the ability to transition from intricate details to high-level overviews when engaging with stakeholders.

• Strong empathy and product intuition – capable of absorbing and interpreting feedback and collaborating across functions to continuously enhance Mimica’s capabilities.

• A commitment to ongoing learning and expanding knowledge of our platform, our unique value proposition, and developments in the Intelligent Automation sector.

• Bonus: Familiarity with AI, task mining, process transformation, or related markets.

• Bonus: Experience in successfully launching B2B products in the market and/or new verticals.

• Bonus: Comfort in high-growth environments, delivering value rapidly and iteratively.

🏝️ Benefits

• Competitive compensation along with stock options, aligned with our internal framework, market data, and individual skills.

• Flexible work arrangements: Work from anywhere – fully remote, in our hubs, or a combination of both.

• Company-provided laptop, remote setup allowance, and co-working budget.

• Flexible hours and locations.

• Generous paid time off, in addition to local public holidays.

• Enhanced parental leave benefits.

• Comprehensive health and retirement benefits.

• Annual budget for learning and development.

• Annual retreats and regular virtual & in-person gatherings.

• Opportunity to engage in innovative projects that shape the future of work.