Pre-sales Engineer

This is a fully remote position, open to applicants in Italy.

📋 Description

• Lead the technical aspect of the sales process alongside Sales, partners, and clients.

• Identify business and technical challenges and propose suitable Wildix solutions.

• Conduct customized demonstrations and presentations for both technical and business audiences.

• Design and assist in the implementation of UC&C solutions, covering system architecture, security, APIs, integrations, network architecture, and Contact Centre needs.

• Assist partners with RFPs, tenders, and Proof of Concept installations.

• Ensure that customer needs and trial goals are achieved.

• Collaborate with Sales to foster opportunities, address technical objections, and finalize deals.

• Keep abreast of Wildix offerings and those of competitors.

• Provide market insights and feedback to inform product development and strategy.

• Facilitate training for customers and partners, conduct onsite presentations, participate in industry events, and engage in other customer-facing initiatives.

• Oversee multiple opportunities and priorities while adhering to stringent deadlines and traveling as necessary.

⛳️ Requirements

• Demonstrated experience in B2B pre-sales or Sales Engineering within UCaaS, Contact Centre, telecommunications, or a related technology field.

• Strong technical knowledge of UC&C and telecommunications technologies, including APIs, integrations, network architecture, and solution design.

• Exceptional technical sales and commercial abilities, capable of converting complex technology into tangible business value and influencing purchasing decisions.

• Outstanding communication and presentation skills.

• Experience in supporting solution design, product demonstrations, RFPs, tenders, or Proof of Concepts.

• Excellent organizational and time-management skills with a keen attention to detail.

• Ability to juggle multiple priorities in a dynamic environment.

• A proactive, self-driven attitude with a genuine passion for technology.

• Willingness to continuously learn and adapt.

• A collaborative, results-oriented approach with a commercial focus.

• Availability to travel as required.

🏝️ Benefits

• Generous time off.

• Mac and high-quality technology/equipment.

• Opportunities for career growth and participation in development programs and events.

• Country-specific benefits.

• A variable commission scheme included in the overall compensation package.

• A supportive, high-performing team that fosters trust and autonomy.

• An international, diverse, and inclusive work environment.

• Employment with a profitable and stable company.