Pre-sales Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee the technical aspects throughout the sales process alongside Sales, partners, and clients.

• Identify business and technical challenges while proposing suitable Wildix solutions.

• Serve as a trusted technical consultant.

• Provide customized demonstrations and presentations for both technical and business audiences.

• Design and support UC&C solutions, encompassing system architecture, security, APIs, integrations, network architecture, and requirements for Contact Centres.

• Assist partners with RFPs, tenders, and Proof of Concept installations.

• Ensure that customer needs and trial goals are effectively fulfilled.

• Aid Sales in identifying opportunities, overcoming technical objections, and advancing deals to completion.

• Keep abreast of Wildix and competitor offerings.

• Share market insights and contribute to the product roadmap and strategic direction.

• Facilitate customer and partner training, onsite presentations, industry events, and other customer-oriented activities.

• Manage multiple opportunities and priorities while adhering to tight deadlines.

• Travel as necessary.

⛳️ Requirements

• Established experience in B2B pre-sales or Sales Engineering within UCaaS, Contact Centre, telecommunications, or a similar technology sector.

• Solid technical knowledge of UC&C and telecommunications technologies, including APIs, integrations, network architecture, and solution design.

• Strong technical sales and commercial acumen.

• Capability to convert intricate technology into clear business advantages and influence purchasing decisions.

• Exceptional communication and presentation abilities.

• Credibility to engage confidently with clients, partners, and internal stakeholders.

• Experience in supporting solution design, product demonstrations, RFPs, tenders, or POCs.

• Strong organizational and time-management capabilities.

• Keen attention to detail and adeptness at managing multiple priorities in a dynamic environment.

• Proactive and self-driven attitude with a genuine interest in technology.

• Willingness to learn continuously and adapt.

• Collaborative and results-oriented mindset.

• Initiative and commercial focus to assist the team in achieving success and closing deals.

🏝️ Benefits

• Generous time off.

• Access to top-tier tools and equipment, including Mac devices.

• Opportunities for career advancement and professional development programs and events.

• Country-specific benefits.

• Variable commission structure.

• Supportive and high-performing team environment.

• International and diverse workplace.

• Trust and autonomy in your role.

• Opportunities to influence global communication technology.

• A profitable and stable company environment.