Senior Solutions Engineer

This is a fully remote position, open to applicants in Japan.

📋 Description

• Provide support to the Japan sales region for Enterprise accounts in the role of Advisory Solution Consultant / pre-sales Solution Engineer.

• Collaborate with both direct and channel sales teams throughout the sales cycle.

• Identify customer needs and align SailPoint solutions accordingly.

• Showcase SailPoint's business functions, value propositions, and competitive advantages.

• Conduct product demonstrations for potential customers.

• Assist in preparing RFP responses in collaboration with the RFP response team.

• Engage in onsite and remote Proof of Value evaluations.

• Offer product enhancement insights to the Product Management team.

• Gain knowledge in the Identity Security and Identity Management sectors.

• Manage initial IGA demonstrations and discussions.

• Enhance technical discovery skills through participation in SE Scrum groups.

• Coordinate with Account Executives before and after client meetings, linking presentations to business value.

• Create technical materials for use across the organization.

• Acquire familiarity with IT audits, regulatory frameworks, SOX, HIPAA, NERC-CIP, GDPR, and CCPA.

• Deliver presentations at national or regional conferences and meetups.

• Establish a personal brand and expand professional networks.

• Articulate SailPoint's business value as part of a strategic sale.

• Communicate effectively with clients beyond the IT department, including HR, Finance, risk management, legal counsel, and business units.

• Foster relationships with Customer Success Managers, Product Management, Professional Services, and Partners.

⛳️ Requirements

• Over 5 years of professional experience as a pre-sales technical resource in an enterprise software environment (B2B).

• Superior written and verbal communication abilities.

• Proficient understanding of technical infrastructure encompassing web services, application servers, databases, virtualization, and directories.

• Familiarity with modern SaaS architecture.

• Technical pre-sales experience in intricate enterprise settings.

• Comprehensive knowledge of Identity, Governance, User Administration, and Access Management.

• Outstanding communication skills.

• High emotional intelligence and proficiency in uncovering customer needs.

• Capability to articulate and demonstrate enterprise solutions that align with business outcomes.

• Must reside in Japan.

• BA/BS or equivalent global degree preferred, though not mandatory.

• 8 years of related experience is desirable.

• Familiarity with Java, XML, LDAP, SQL, JSON, and Azure/AWS/GCP is a plus.

• Preferred 3+ years of experience working with Identity, Governance, and Access Management solutions.

🏝️ Benefits

• 25% travel requirement with flexibility for travel within Japan.

• Commitment to equal opportunity employment.

• Alternative application methods and reasonable accommodations available for individuals with disabilities.