Senior Solutions Architect

This is a fully remote position, open to applicants in United Arab Emirates (UAE).

📋 Description

• Identify and articulate the technical requirements and use cases of potential customers.

• Align the technical and business value propositions of Immersive Labs with the needs of customers.

• Collaborate with Enterprise Sales to conduct Proof of Value (POV) sessions with both new and existing clients.

• Provide comprehensive solution demonstrations and oversee proof-of-concept initiatives.

• Serve as a security advisor throughout the entirety of the technical sales process.

• Develop cyber skills programs, lead crisis simulations, and assess organizational risk levels.

• Work alongside customers to fulfill business objectives, cybersecurity goals, and anticipated outcomes.

• Create strategies and roadmaps to enhance cyber workforce resilience.

• Conduct regular Executive Business Reviews.

• Suggest enhancements to current programs and propose new initiatives.

• Promote the adoption and maximize the benefits of the Immersive One Platform.

• Keep abreast of emerging threats, trends, and technologies in the field.

• Collaborate with product, content, and engineering teams to represent the customer perspective.

• Assist customers in utilizing Immersive One through platform analytics, customized reports, and insights.

• Act as a primary point of contact and escalation between sales, product leadership, and client accounts.

• Aid the Customer Success Manager with Executive Business Reviews, high-level reports, and opportunities for account health and expansion.

• Provide ongoing, embedded consultancy throughout the duration of the customer contract.

⛳️ Requirements

• A minimum of 5 years of experience in an information security practitioner or solution consulting role, with a focus on pre-sales.

• Experience in Customer Success is highly preferred.

• Significant experience in client-facing positions.

• Proven experience in consulting and presenting to C-suite executives and technical stakeholders.

• Strong understanding of IT fundamentals, including computer hardware/software, databases, networking, security, and software development.

• In-depth knowledge of information security concepts, domains, compliance standards, and regulations.

• Ability to effectively articulate value and explain technical concepts in a clear and accessible manner.

• Practical experience with both Windows and Linux operating systems.

• Familiarity with security tools such as IDS, firewalls, anti-malware solutions, and SIEM.

• Experience working within public cloud environments.

• Demonstrated experience in leading technical presentations for diverse audiences, both technical and non-technical, at all organizational levels.

• Industry qualifications like CISSP are desirable but not mandatory.

• Must have the right to work in the region without sponsorship.

🏝️ Benefits

• Additional benefits allowance for pension, healthcare, and housing.

• 25 days of annual leave.

• 2 days dedicated to volunteering.

• Half a day off on your birthday.

• Enhanced parental leave benefits.

• Access to mindfulness groups.

• Coverage for critical illness.

• Opportunities for career growth and learning development through the platform.

• Funding available for 'Learn Anything' initiatives.

• Share options available.

• Sales incentives offered.

• Recognition and rewards for accomplishments.

• Flexible working arrangements, including adaptable start and finish times, reduced hours, job sharing, and remote work options.

• Monthly social events.

• Access to sports clubs.

• Biannual meetings at the EMEA headquarters.

• Regular in-person meetings in regional locations.