Senior Solution Engineer – Southeast

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate closely with the SLED sales team from the initial discovery phase to deal closure, aiming to reduce sales cycles and enhance closing rates.

• Lead and engage in discovery meetings with SLED clients.

• Conduct platform demonstrations and facilitate highly technical Proof of Value engagements.

• Convert public-sector business and mission challenges into technical solutions while adhering to operational, budgetary, and regulatory constraints.

• Act as a technical authority during SLED sales engagements.

• Align pre-sales and Proof of Value efforts with strategic account objectives and modernization plans.

• Collaborate with field engineering teams throughout the Proof of Value process.

• Address customer requirements through verbal, written, and presentation skills, including responses to RFPs/RFIs and participation in public-sector forums.

• Establish and nurture relationships with SLED clients, colleagues, and channel/reseller partners.

• Engage in and present at regional and national SLED marketing events and conferences.

• Provide sales and channel enablement training for SLED-focused partners, integrators, and resellers.

• Work alongside Sales, Marketing, Product, and Customer Success teams to enhance the SLED customer lifecycle.

• Travel to customer sites, prospects, state capitals, agency and campus locations, as well as industry events.

⛳️ Requirements

• Over 6 years of operational and/or sales experience in endpoint operations or security.

• More than 4 years of experience in customer-facing or support roles.

• Extensive software pre-sales or related value-based technical selling experience in large enterprise or public sector environments.

• Demonstrated success in supporting the State, Local Government, and/or Higher Education sectors.

• Experience presenting to C-Suite executives, solution users, and front-line staff.

• Knowledge of public sector procurement processes, including state contracts, GSA/cooperative purchasing vehicles, and RFP/RFI procedures.

• Familiarity with CJIS, IRS Pub 1075, HIPAA, FERPA, StateRAMP, and CIS Controls; knowledge of FedRAMP is advantageous.

• Proven ability to manage complex projects and achieve successful results.

• Comprehensive understanding of IT security, operations, compliance, and related products.

• In-depth knowledge and practical experience in Endpoint Security, IT Operations Management, and/or Regulatory Compliance.

• A broad understanding of scripting languages is a plus.

• Strong critical thinking abilities.

• Exceptional written and verbal communication skills.

• Naturally collaborative with a mission-driven approach.

• Bachelor's degree in Computer Science, Mathematics, Engineering, or equivalent experience is required.

• Willingness to travel 40–60% of the time.

🏝️ Benefits

• Eligibility for commission.

• Equity awards.

• Comprehensive medical, dental, and vision plans.

• Family planning benefits.

• Health savings account.

• Flexible spending account.

• Transportation savings account.

• 401(k) retirement savings plan with company match.

• Coverage for life, accident, and disability.

• Business travel accident insurance.

• Employee assistance programs.

• Disability insurance.

• Additional well-being benefits.

• Five days of volunteer time off (VTO).