Senior Solution Engineer, Guidewire

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and manage documentation and knowledge bases for comprehensive business flow implementations within the designated domain.

• Record dependencies on other systems and vendors to enable efficient solution development and ensure high-quality implementation of prioritized features.

• Assist in the technical analysis and solution design for applications relevant to the domain.

• Cultivate subject matter expertise in the designated solution area.

• Provide support to teams through knowledge sharing, deliverable reviews and validation, basic testing, sprint management, retrospectives, work coordination, task sequencing, and release management.

• Collaborate with MTS teams, business stakeholders, and vendors to identify and resolve dependencies.

• Monitor and enhance the effectiveness and efficiency of engineering processes.

• Increase automation usage, including the utilization of AI technologies.

• Configure systems, create scripts and monitoring dashboards, and oversee metrics and logs.

• Identify and document data structures, data mappings, integration specifications, component interactions, dependencies, and other design elements.

• Conduct defect analysis and remediation, provide production support, and facilitate handoffs to production support.

⛳️ Requirements

• Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems, or other related fields, or a comparable combination of education and experience.

• Over 5 years of experience in information technology within the insurance sector.

• More than 3 years of experience in technical analysis and solution development.

• At least 2 years of experience in technical documentation.

• In-depth knowledge of the P&C insurance industry and its business processes.

• Extensive experience with documentation tools such as Jira, Confluence, and Microsoft Office Suite.

• Familiarity with flowcharting, sequence diagrams, data mapping, and other methodologies used to document business systems and technical designs.

• Experience in conducting effective business and technical impact analyses.

• Proven ability to collaborate with various teams, business units, and vendors.

• Experience in coordinating and planning for solution delivery.

• Proficiency in working with APIs, XML, JSON, databases, and system logs.

• Basic understanding of object-oriented programming, web applications, and microservices.

• Some experience in leading and mentoring other solution engineers.

• Proven track record of leading efforts to develop and implement solutions for common P&C business challenges.

• Preferred: Master’s Degree in Computer Science.

• Preferred experience with Guidewire PolicyCenter, SQL, Gosu, CI/CD automation, Jenkins, GitHub Actions, Docker, Kubernetes, Amazon EKS, AppDynamics, Grafana, Linux/UNIX shell scripting, release management, deployment and rollback strategies, and troubleshooting/root cause analysis.

🏝️ Benefits

• Competitive compensation.

• Flexibility to work remotely from anywhere in the United States for most positions.

• Paid time off, including vacation days, sick leave, 9 paid Company holidays, and volunteer hours.

• Incentive bonus programs offering opportunities for holiday bonuses, referral bonuses, and performance-based bonuses.

• Comprehensive medical, dental, vision, life, and pet insurance.

• 401(k) retirement savings plan with company matching.

• Engaging work environment.

• Opportunities for promotion.

• Educational assistance.

• Professional and personal development opportunities.

• Company recognition programs.

• Resources for health and wellbeing, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more.