Senior Solution Consultant

This is a fully remote position, open to applicants in United Kingdom, +1 more country.

📋 Description

• Spearhead collaboration with clients, brokers, and benefit providers during implementation projects across UK&I and international markets.

• Collect, document, and analyze client requirements.

• Create comprehensive solution designs that adhere to Benifex best practices.

• Collaborate with technical team members to develop viable, scalable solutions within the Benifex technology framework.

• Proactively identify risks, exceptions, and edge cases at an early stage.

• Design robust, end-to-end processes and workflows.

• Deliver solutions that prioritize user experience for both employees and customer administrators.

• Establish and sustain trusted advisor relationships with crucial customer stakeholders.

• Serve as a subject matter expert on benefits, Benifex solutions, and integrations for internal teams.

• Assist in product development initiatives by providing customer and market insights.

• Represent Benifex as a solution expert during sales meetings when necessary.

• Contribute to and enhance best-practice libraries, processes, and implementation standards.

• Share expertise and support the growth of colleagues.

• Conduct research to broaden understanding of the global benefits landscape.

⛳️ Requirements

• Proven experience in a customer-facing, requirements-gathering role within a project delivery environment.

• Demonstrated ability to manage multiple customer projects simultaneously.

• Experience with system integration projects, preferably HR or Payroll integrations.

• Strong ownership mindset with a completer-finisher attitude and high accountability.

• Track record of proactively initiating improvements and constructively challenging existing processes.

• Excellent communication skills, capable of articulating complex or technical concepts to diverse audiences.

• Confidence in handling challenging conversations with empathy and fairness.

• Team-oriented collaborator with a solution-focused, problem-solving approach.

• Comfortable engaging with technology and logical process design.

• Experience in the benefits/HR/technology/payroll industry in a consulting or implementation capacity is advantageous.

• Must reside in the UK or Ireland.

• Benifex cannot provide visa sponsorship.

🏝️ Benefits

• Flexible work arrangements – select a working setup that suits you best.

• 25 days of holiday in addition to your local bank holidays.

• A day off for your birthday.

• Two half-day wellbeing days.

• Healthcare cash plan to assist with everyday healthcare expenses.

• 24/7/365 Employee Assistance Plan support.

• Income Protection (75%) and life assurance (4x salary).

• Pension scheme.

• £50 monthly allowance to use on whatever you choose via a Benifex card.

• Equal opportunity employer dedicated to diversity and inclusion.

• Disability Confident employer scheme.

• Reasonable adjustments available during the recruitment process.