Franchise Business Consultant – Dunkin'

This is a fully remote position, open to applicants in New York.

📋 Description

• Oversee a designated portfolio of Dunkin’ franchisees

• Partner with franchisees to establish and achieve objectives related to sales, profitability, and network expansion

• Mentor and guide franchise organizations to ensure a consistent and safe brand experience

• Lead the annual planning and Franchise Business Review processes

• Analyze and interpret data and analytics to guide franchisee actions and provide insights

• Assist with remodeling and the construction of new restaurants, including monitoring milestones and overseeing new store openings

• Enable effective communication between franchisees and various cross-functional partners

• Support operational initiatives and the rollout of marketing products and promotions alongside the Field Marketing Team

• Supervise and support local, DMA, and regional marketing strategies

• Conduct restaurant evaluations as required

• Coordinate training assistance with the Field Training Team

• Ensure the efficient use of G&A expenses within regional guidelines

• Complete administrative tasks and responsibilities promptly

⛳️ Requirements

• Residence in Buffalo, New York is required

• High School diploma or GED

• A minimum of 5 years in supervisory management or district-level multi-unit operations

• Previous leadership experience is necessary

• Strong oral and written communication skills along with interpersonal abilities

• Exceptional organizational skills – capable of effectively managing time, planning, and working autonomously with minimal oversight

• Ability to establish credibility and build trusting relationships with both internal and external stakeholders

• Proficient in developing and implementing plans to achieve results

• Competent in utilizing data to inform decision-making

• Skilled at uniting people to address challenges

• Resourceful and highly adaptable to changing directions; capable of adjusting to various situations and personalities

• Inquisitive with a commitment to continuous learning

• Comprehensive understanding and knowledge of restaurant operations

• Strong business and financial acumen

• Proficient in consultation and strategic coaching

• Focused on compliance

• Possesses a big-picture perspective

• Innovative and creative

• Willingness to travel for consultations with the franchisee portfolio, as necessary

🏝️ Benefits

• Competitive salary and performance-based incentives

• Comprehensive health and wellness benefits

• Opportunities for professional development and growth

• Employee discounts and perks