Senior Software Engineer, Site Reliability, Security

This is a fully remote position, open to applicants in United States.

📋 Description

• Operate WellSaid’s production platform while managing large-scale projects aimed at enhancing the availability and performance of essential services and data pipelines.

• Develop and maintain monitoring, tracing, and alerting infrastructure.

• Lead security initiatives on the platform and implement preventative measures to support system reliability.

• Oversee response and recovery actions for ongoing incidents, including conducting root cause analysis.

• Manage the platform and its services to ensure high availability and redundancy.

• Address system alerts and engage as part of the on-call response team.

• Enhance deployment processes to ensure code changes are executed quickly, simply, and safely.

• Provide a stable and scalable product platform that enables engineering teams to deliver efficiently.

• Explore methods to manage load and scale applications that require significant resources.

• Assist engineers in writing reliable code while ensuring prompt delivery.

• Participate in introductory, technical, and team interview phases as necessary.

⛳️ Requirements

• Strong grasp of computer science principles, including algorithms, data structures, and systems design.

• Experience with cloud environments and container technologies, such as AWS or GCP, Kubernetes, and Docker.

• Over 5 years of experience with a modern programming language (Golang, Typescript, Python, etc.).

• Solid understanding of Infrastructure as Code (Terraform, Tofu, Pulumi).

• Familiarity with GitOps and continuous delivery tools (ArgoCD, Spacelift, Terraform Cloud).

• Proven experience in building and troubleshooting Kubernetes environments.

• Capability to debug and resolve issues in complex production settings.

• Knowledge of profiling applications and databases to identify and resolve performance issues.

• Proficient in working within a UNIX shell to analyze logs, investigate problems, and manage standard operational tasks.

• Experience with monitoring tools like Grafana and Prometheus.

• Must be a U.S. Citizen or Permanent Resident.

• Required to pass a pre-employment background check.

🏝️ Benefits

• Competitive salary and stock options.

• Comprehensive medical, dental, and vision insurance.

• 401(k) plan with matching contributions.

• Generous vacation policy and paid time off.

• Parental leave.

• Learning and development stipend.

• Home office stipend.

• Flexible scheduling options.

• Fully distributed team across the U.S.

• Remote interviews conducted via Google Meets.

• Interview accommodations provided to ensure candidates’ comfort and success.