Senior Software Engineer – Conversational AI, Python

This is a fully remote position, open to applicants in Estonia.

📋 Description

• Design, develop, and deploy the foundational agentic voice AI framework, encompassing conversation orchestration, tool utilization, and runtime architecture.

• Create and enhance guardrails, grounding, policy checks, and evaluation mechanisms to ensure the reliability of banking LLM agents.

• Analyze, assess, and optimize latency throughout the real-time voice pipeline.

• Integrate runtime architecture and minimize configuration barriers for swiftly launching new banking applications.

• Ensure the stability and reliability of existing production systems.

• Collaborate with product, design, and engineering teams across Europe and Vancouver to transform ambiguous challenges into tangible results.

• Utilize AI-assisted development tools on a daily basis and contribute to the establishment of standards for reviewing and validating agent-generated code.

⛳️ Requirements

• Proven experience in building AI systems in a production environment.

• In-depth understanding of LLM architecture, including prompting and context management, tool usage and agentic flows, retrieval and grounding, evaluation, as well as latency/cost/quality trade-offs.

• Experience in real-time or voice AI is highly advantageous.

• Familiarity with agent SDKs such as the Claude Agent SDK or OpenAI Agents SDK is a significant plus.

• Capability to design intricate components, make informed trade-offs, and foresee potential risks early on.

• A strong history of prompt and reliable delivery while ensuring quality ownership.

• Experience in directing, verifying, and reviewing AI-generated code.

• A proactive mindset for identifying issues, collaborating with PMs, and driving projects to completion.

• Flexibility to adapt in a fast-paced environment.

• Quick to learn new tools and methodologies.

• Effective written and verbal communication skills, particularly in a distributed team setting.

• Availability to overlap at least 2 hours daily with Pacific Time, specifically from 9:00–11:00 AM PT.

• Previous experience as a tech lead, team lead, or mentor is highly preferred.

• Proficiency in Python, Elixir, TypeScript, React/JavaScript, PostgreSQL, DynamoDB, S3, AWS, DataDog, Jenkins, Argo CD, Gemini, Claude Code, Terraform, Kafka, GitHub, Kubernetes, and Docker.

• A Bachelor's degree or higher, as indicated in the required application screening question.

• Applicants must reside in and be authorized to work lawfully in Poland, as specified in the required application screening questions.

• Production experience in creating or maintaining applications using TypeScript, as outlined in the required application screening question.

• Familiarity with JavaScript/TypeScript frameworks and associated technologies.

• Experience leading projects that involve multiple stakeholders.

• Experience in making or significantly influencing critical technical or architectural decisions on complex projects.

🏝️ Benefits

• Commitment to equal-opportunity employment and non-discrimination.

• The recruitment process includes an introduction, practical and team interviews, followed by a decision and offer.