Senior Software Business Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Gather, document, analyze, and monitor business requirements from stakeholders.

• Convert business requirements into precise, clear, and verifiable user stories.

• Manage, prioritize, and maintain the team backlog in alignment with product objectives, customer value, risk, dependencies, and learning requirements.

• Interpret product goals and features into comprehensible outcomes, value increments, and actionable tasks for the team.

• Clarify the needs of customers, users, and stakeholders, including acceptance criteria, desired outcomes, and constraints.

• Prepare materials for effective team discussions without unnecessarily dictating technical implementations.

• Balance features, defects, enablers, technical health, compliance requirements, operational issues, and discovery or learning tasks.

• Collaborate with the delivery team to break down work into small, valuable, and testable increments.

• Accept completed work from a product and value standpoint based on agreed needs and acceptance criteria.

• Work closely with the Delivery Team, Product Manager, and stakeholders to ensure alignment and address new information.

• Clearly communicate priorities, scope, decisions, and trade-offs.

• Utilize feedback and delivery data to refine priorities and suggest adjustments to product direction.

• Assess and enhance internal processes and methodologies.

• Acquire deep knowledge of application components to become a subject matter expert on features and workflows.

• Ensure adherence to corporate policies, procedures, and security standards.

⛳️ Requirements

• Bachelor’s degree in computer science, Information Systems, or a related field, coupled with seven or more years of experience in product delivery, business analysis, product ownership, or a similar role; OR a high school diploma/GED and eleven or more years of relevant experience.

• Highly motivated self-starter with strong initiative.

• Exceptional organizational abilities and meticulous attention to detail.

• Demonstrated capability to deliver in complex, large-scale environments that involve multiple stakeholders, multi-scrum teams, and coordinated releases across various platforms.

• Practical experience with customer-facing web solutions, including workflow definition in partnership with UX Designers and Researchers.

• Outstanding communication and interpersonal skills.

• Ability to translate business or product objectives into clear outcomes, acceptance criteria, and prioritized tasks.

• Capable of making timely decisions and clarifying trade-offs using customer value, evidence, risk, and product context.

• Proficient in written and verbal communication, including facilitation among technical and non-technical audiences.

• Strong knowledge of iterative or agile product delivery methodologies and backlog management practices.

• Ability to work collaboratively while maintaining accountability for team-level product decisions.

• Experience in Orthodontics or Dentistry.

• Background in Healthcare or another regulated industry.

• Familiarity with BDD/Gherkin Acceptance Criteria format.

• Experience using Azure DevOps (Boards).

• Must have legal authorization to work in the country of employment without the need for sponsorship for employment visa status.

🏝️ Benefits

• Medical, Dental & Vision coverage.

• Health Savings Accounts.

• Flexible Spending Accounts for Health Care & Dependent Care.

• Disability Benefits.

• Life Insurance.

• Optional Benefits.

• Paid Time Off.

• Retirement Benefits.

• Potential for Relocation Assistance.

• Opportunity for Remote Work.