
Business Analyst, Commercial & Ops
Posted 1 day ago

Posted 1 day ago
This is a fully remote position, open to applicants in United States.
• Serve as the primary analyst for the Commercial Team: formulate questions, conduct analysis, and present recommendations.
• Clarify revenue changes by dissecting them into volume, pricing, mix, and retention factors.
• Distinguish genuine signals from seasonal fluctuations and noise.
• Achieve a high level of proficiency in the company's Sigma reporting, including understanding available reports, metric definitions, and their limitations.
• Detect and report any issues with analytics to the analytics team before they escalate to leadership.
• Collaborate with Marketing, Finance, Ecommerce, and Pharmacy Operations to provide support for business decisions.
• Manage the reporting schedule, interpret business trends, forecast future directions, and offer guidance to the Commercial team.
• Over 5 years of experience in business analysis, revenue or sales operations, or a similar analytical role, with direct support for senior leadership.
• Proficiency in a modern BI tool as a power user: capable of navigating, filtering, and analyzing existing dashboards.
• Strong executive communication skills: adept at drafting memos, creating presentations, and providing concise answers amidst uncertainty.
• Sound business judgment with the ability to recognize discrepancies in data.
• Confidence to challenge and the discipline to prioritize among competing demands.
• Experience in direct-to-consumer, ecommerce, or subscription/recurring revenue models (preferred).
• Background in healthcare, pharmacy, telehealth, or other industries involving regulated data (HIPAA) (preferred).
• Familiarity with Sigma and Snowflake (preferred).
• Equity
• Health, Dental, Vision Insurance
• 401k Retirement Plan
• Unlimited PTO
• Company Paid Holidays
• Parental Leave
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