Senior Site Reliability Engineering Scrum Master

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as a liaison between business objectives and the technical requirements for Site Reliability Engineering (SRE) teams.

• Work closely with business and customer stakeholders to assess needs and expectations concerning system reliability and performance.

• Compile and document both functional and non-functional requirements for SRE initiatives.

• Evaluate current processes and systems to identify enhancements in reliability and operational efficiency.

• Gather, analyze, and interpret data related to system performance, incident management, and user experience.

• Create dashboards, reports, and roadmaps that encompass reliability metrics, performance metrics, and SRE Key Performance Indicators (KPIs).

• Share findings and recommendations with stakeholders to facilitate data-driven decisions on reliability.

• Assist Release Train Engineer activities for critical project deliverables.

• Convert business requirements into technical specifications and actionable tasks.

• Enable effective communication between technical teams and business stakeholders.

• Engage in design reviews and ensure solutions meet business requirements and reliability standards.

• Lead initiatives aimed at improving processes in incident management, change management, and operational practices.

• Develop and refine Service Level Objectives (SLOs) and Service Level Indicators (SLIs).

• Produce and maintain requirements, process flows, and technical specification documentation in Jira and/or Azure DevOps.

• Create and oversee high-priority project roadmaps, ensuring timely delivery of customer value.

• Develop training materials and deliver training on SRE practices, SAFe methodologies, and Agile tools.

• Keep abreast of trends in SRE, data analysis, and process improvement.

• Engage in continuous improvement initiatives within the SRE team.

⛳️ Requirements

• Bachelor’s degree and over 8 years of experience in release management, agile practices, site reliability engineering, or DevOps roles, focusing on managing software releases in production environments.

• Currently holds an active Department of Defense (DoD) Secret security clearance.

• Certification in Scaled Agile Framework (SAFe) Advanced Scrum Master or SAFe Release Train Engineer (RTE) certification.

• Extensive experience with Agile and Scrum methodologies and tools such as Jira, Confluence, Trello, or Azure DevOps.

• Deep understanding of site reliability engineering or DevSecOps principles, practices, and methodologies.

• Familiarity with monitoring and observability tools commonly used in SRE.

• Strong analytical and problem-solving capabilities, with the proficiency to synthesize complex information and deliver actionable insights.

• Ability to assess and prioritize business needs while aligning them with technical capabilities.

• Proficient at collaborating with geographically distributed teams.

• Excellent verbal and written communication skills, able to articulate technical concepts to non-technical stakeholders.

• Demonstrated ability to work effectively with cross-functional teams and cultivate strong stakeholder relationships.

• Knowledge of Agile and DevSecOps/SRE concepts and best practices, with a commitment to furthering that knowledge.

• Practical experience with Atlassian products (Jira, Confluence, Bitbucket, etc.).

• Understanding of the Risk Management Framework (RMF), DISA STIGs, and vulnerability management.

• Preferred: Advanced vendor certifications—Azure Fundamentals (AZ-900), Azure Administrator (AZ-104), or a related technical field.

• Preferred: Experience with the software development lifecycle (SDLC) and familiarity with DevOps practices.

• Preferred: Knowledge of incident management and best practices in service reliability.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holiday schedule.

• Opportunities for professional development and continuous learning.

• Collaborative and inclusive work environment.