Senior Site Reliability Engineer, SRE

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee technical investigations and establish comprehensive application traceability across intricate systems.

• Identify and rectify network, proxy, load balancer, and TLS-related issues.

• Evaluate API latency, timeouts, retries, and failures in dependencies.

• Implement transaction tracing from the browser to the backend.

• Conduct Real User Monitoring and analyze frontend errors.

• Partner with global teams on significant automation and cloud initiatives.

⛳️ Requirements

• Extensive experience in Java application performance engineering.

• Proficient diagnostic skills in WebSphere and WebLogic.

• Expertise in JVM profiling, garbage collection analysis, heap dumps, and thread dumps.

• Implementation of structured logging at the application level and correlation ID.

• Ability to perform distributed tracing across applications, APIs, and their downstream dependencies.

• Practical experience with APM tools such as Datadog, New Relic, or similar.

• Proficient in Oracle performance diagnostics, including SQL execution plans, AWR, and ASH.

• Knowledge of JDBC connection pools, application thread pools, and session management.

• Experience in tracing transactions in legacy or partially instrumented systems.

• Strong resilience, emotional intelligence, and commitment to agile delivery.

• Familiarity with cloud-native principles or AI coding assistants.

• Advanced proficiency in Oral English.

• Advanced proficiency in Spanish.

🏝️ Benefits

• Flexible working arrangements.

• Opportunities for continuous learning and professional development.

• Engagement in high-impact projects and complex engineering challenges.

• Collaboration with global teams across 39 delivery centers.

• Involvement with AI-driven automation and cloud solutions.

• A culture of radical ownership and an agile delivery environment.