Senior Site Reliability Engineer – Eastern Europe

This is a fully remote position, open to applicants in Bulgaria, +2 more countries.

📋 Description

• Ensure the reliable and secure operation of the current cplace Cloud 1.0 for our clients.

• Influence the design and operational framework of the Kubernetes-based cplace Cloud 2.0.

• Architect clusters, networking, storage solutions, tenant isolation, and scaling strategies.

• Strategize and oversee the migration of customer environments from Cloud 1.0.

• Create reusable Terraform modules, GitOps repositories, and platform software including self-service portals, APIs, and automation tools.

• Perform code reviews and establish automated testing and policy as code.

• Manage and enhance Linux servers, containers, SQL databases, and Elasticsearch systems.

• Address bugs, findings, and capacity challenges through incident management, problem resolution, and post-mortem analyses.

• Transform manual processes into version-controlled, tested code utilizing Ansible, Terraform, and n8n.

• Enhance monitoring, logging, and alerting capabilities.

• Oversee backup and recovery processes, disaster recovery plans, and business continuity, including routine testing.

• Enforce security and compliance standards such as SOC 2, ISO 27001, and GDPR.

• Streamline cost-effectiveness and capacity management.

• Promote the use of AI in operational activities, including incident and log analysis, as well as automation of runbooks and routine tasks.

• Collaborate with product development teams to ensure seamless releases.

• Serve as the technical representative of the team in customer meetings, tenders, and projects.

• Contribute to both internal and external documentation while mentoring others.

• Participate in on-call duties on a fair rotation basis.

⛳️ Requirements

• A degree in computer science or a related STEM discipline, or equivalent vocational training.

• Several years of experience as an SRE, DevOps, or platform engineer in critical production environments; ideally 5+ years.

• Extensive hands-on experience with Kubernetes in production settings, covering operations, upgrades, troubleshooting, storage, and networking.

• Familiarity with at least one cloud provider; experience with AWS, GCP, Azure, and/or Hetzner Cloud is highly advantageous.

• In-depth knowledge of infrastructure as code, particularly with Terraform and Ansible.

• Proficiency in CI/CD, GitOps, and collaborative Git-based workflows through pull requests and code reviews.

• Experience in writing modular, tested, and maintainable code.

• Strong Linux expertise.

• Familiarity with SQL databases such as MariaDB, Elasticsearch/OpenSearch, and observability tools like Prometheus, Grafana, and Loki/ELK.

• Solid software engineering skills, preferably in Go or Python.

• Proficient in Bash scripting.

• Good grasp of cloud security principles, including network segmentation, secrets management, and WAF.

• Practical experience with AI tools in engineering practices and an understanding of their capabilities and limitations.

• A customer-oriented and organized approach to work.

• Capability to articulate technical subjects clearly.

• Fluent in both German and English.

• Participation in on-call duties on a fair rotation basis.

• Must reside in Bulgaria, the Czech Republic, Romania, or Slovakia and be hired through EOR or a staffing partner.

🏝️ Benefits

• The opportunity to influence the development of a new cloud platform from the ground up, with real input on architecture and technology.

• Being part of an experienced, collaborative team that includes SRE, Support, Escalation Engineering, and Technical Account Management.

• Engaging with exciting enterprise clients and facing diverse technical challenges.

• A working environment where modern AI tools are accessible and continually enhanced.

• Employment through EOR or a staffing partner, ensuring local employment and complete integration into the Cloud Operations team.