Senior Site Reliability Engineer

This is a fully remote position, open to applicants in Louisiana.

📋 Description

• Take ownership of the health and efficiency of a large-scale data and monitoring pipeline responsible for ingesting, storing, and delivering operational data.

• Enhance system performance, cost-effectiveness, and scalability as data volume and utilization increase.

• Evaluate, implement, and integrate monitoring, alerting, and data-platform tools.

• Analyze build-versus-buy options and lead effective pilot programs.

• Design and maintain deterministic checks based on rules for essential alerting and data-quality assurance.

• Lead or assist in incident response, participate in on-call rotations, conduct root-cause analyses, and perform production postmortems.

• Support disaster-recovery planning and execution, including regional failover drills and recovery validation.

• Evaluate workflows and data practices, identify deficiencies, and drive gradual improvement initiatives.

• Collaborate with engineering leadership and stakeholders on capacity planning, prioritizing investments, and communicating tradeoffs.

• Advocate for infrastructure-as-code and automated deployment methodologies.

• Provide mentorship to engineers and foster institutional knowledge.

• Operate within a platform that offers real-time and historical visibility into satellite and ground infrastructure.

• No supervisory responsibilities.

⛳️ Requirements

• 7+ years of experience in Site Reliability Engineering, Platform Engineering, Data Engineering, or a related field, managing production systems at significant scale.

• Extensive experience with streaming or event-driven data pipelines, large-scale storage solutions, and analytical query engines.

• Proficiency in at least one systems programming language, such as Go or Java, applicable in backend/data services.

• Practical experience with metrics, logs, traces, and alerting in a production environment.

• Proven on-call experience, including incident response, root-cause analysis, and postmortem documentation.

• Familiarity with infrastructure-as-code and contemporary CI/CD or GitOps methodologies.

• Strong communication skills to articulate technical tradeoffs to both engineers and non-technical stakeholders.

• Excellent verbal and written communication abilities.

• Strong organizational skills and meticulous attention to detail.

• Capability to meet multiple deadlines in a dynamic environment.

• Ability to manage time effectively and prioritize tasks efficiently.

• Demonstrate integrity, professionalism, and confidentiality.

• Proficiency in Microsoft Office.

• Familiarity with NetSuite.

• Willingness and capability to travel as required.

• Willingness and availability to work beyond regular hours as necessary.

• Ability to sit at a desk for 4 to 8 hours.

• Ability to operate job-related equipment.

• Capability to lift 15 pounds occasionally.

🏝️ Benefits

• Paid Time Off

• Paid Holidays

• 401(k) Plan with Company Match

• Employee Stock Purchase Program

• Voluntary and Company Paid Group Life Insurance

• Short- and Long-Term Disability Insurance

• Medical FSA

• Dependent Care

• Competitive Salaries

• Health Insurance

• Dental Insurance

• Vision Insurance

• Employee Assistance Program

• Comprehensive and Interactive Wellness Program

• Remote work arrangement