Senior Services Product Line Leader – Overwatch

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Take ownership of the strategy, growth, financial performance, and execution excellence of the Overwatch product line within Inspection Services.

• Guide the Overwatch product through its lifecycle, encompassing commercial and operational planning, field delivery, and long-term development.

• Coordinate commercial, project, field, and engineering teams to ensure safe and reliable delivery while fulfilling customer and business commitments.

• Broaden product offerings in response to market feedback.

• Formulate and implement the Overwatch product-line strategy addressing current delivery requirements and long-term growth.

• Discover and promote opportunities in BWR and PWR markets, as well as potential international markets.

• Align product development and engineering priorities with customer expectations, market prospects, and operational capabilities.

• Foster continuous improvement in tooling, services, processes, and delivery methods.

• Evaluate capability and capacity needs to accommodate planned growth.

• Manage financial planning and performance, including SG&A, forecasting, and alignment with business objectives.

• Track KPIs and implement strategic corrective actions when necessary.

• Provide commercial and operational insights for ITO proposals and OTR execution.

• Assist project and field delivery teams with cost estimates and performance metrics against cost, schedule, quality, and customer commitments.

• Identify business risks and opportunities and communicate their impact to stakeholders.

• Steer the product-line connection between ITO and OTR.

• Cultivate relationships with customers and internal partners, engaging in technical, commercial, quality, and delivery discussions.

• Align project managers, field teams, engineering, commercial teams, and stakeholders around product-line objectives.

• Advocate for safe, consistent, and high-quality execution at customer locations.

• Assist in resolving significant delivery challenges and incorporate lessons learned into planning and product enhancements.

• Lead and nurture the multidisciplinary Overwatch team.

• Set training and capability-building priorities.

• Develop subject-matter expertise and accountability for Overwatch tooling and services.

• Create and implement succession plans.

• Promote a high-performance culture centered on safety, quality, delivery, cost, and continuous improvement.

⛳️ Requirements

• Bachelor’s degree in Engineering, Science, Business, or a related field, or a minimum of 5 years of experience in project, program, or product-line leadership in the nuclear or NDE industries.

• At least 5 years of experience in the nuclear industry, including field, plant-site, or service delivery experience.

• Minimum of 5 years leading cross-functional teams, including project management, field services, engineering, commercial, or technical staff.

• At least 2 years of experience directly interacting with customers on service scope, proposals, contracts, negotiations, or delivery obligations.

• Proven experience in steering a product line, service portfolio, or technical offering through phases of growth and lifecycle development.

• Familiarity with nuclear inspection services, tooling, or related plant-site operations.

• Knowledge of nuclear reactor services, tooling, or associated plant-site functions.

• Understanding of BWR and PWR customers, plant settings, and service requirements.

• Experience with new product launches, commercialization, or engineering development processes.

• Background in product-line or business financial planning, forecasting, and performance enhancement.

• Acquainted with nuclear quality, safety, and human-performance standards.

• Proven ability to nurture talent, develop subject-matter expertise, and lead through periods of change.

• Demonstrated competency in Microsoft Office, Oracle ERP, PLM, and Primavera P6.

• Excellent customer engagement skills, with effective communication capabilities towards utility and internal leadership.

• Experience in developing or executing a product-line, service, or business plan.

• Proven responsibility for financial or operational outcomes, including forecasting, cost or margin management, SG&A planning, or corrective actions.

• Background in defining, monitoring, and acting upon performance metrics such as schedule, cost, quality, delivery, safety, or customer satisfaction.

• Experience in coordinating commercial, engineering, project, and field delivery teams from proposal or order planning through execution.

• Skilled in identifying capability or capacity needs and enhancing team skills, technical expertise, or succession plans.

• Strong written and verbal communication, interpersonal, leadership, and problem-solving skills.

• Ability to thrive in a fast-paced outage environment while upholding nuclear safety, quality, and human-performance standards.

• Capability to maintain access to and deliver projects domestically or internationally.

• Eligibility for unescorted access to customer sites.

• Authorization to access U.S. export-controlled information, if required.

• Legally authorized to work in the United States.

• Successful completion of a drug screening, where applicable.

• Ability to pass enhanced security checks for access to client critical infrastructure.

🏝️ Benefits

• Discretionary annual bonus.

• Medical, dental, vision, and prescription drug coverage.

• Access to a Health Coach from GE Vernova, a 24/7 nurse-based resource.

• Employee Assistance Program providing 24/7 confidential assessment, counseling, and referral services.

• GE Vernova Retirement Savings Plan.

• Tax-advantaged 401(k) savings plan with company matching contributions and retirement contributions.

• Access to Fidelity resources and financial planning consultants.

• Tuition assistance.

• Adoption assistance.

• Paid parental leave.

• Disability benefits.

• Life insurance coverage.

• 12 paid holidays.

• Permissive time off.

• Opportunities for professional development.

• Relocation assistance is not provided.