Senior ServiceNow Developer

This is a fully remote position, open to applicants in United States.

📋 Description

• Develops and sustains applications across various DHS platforms.

• Engages in collaboration regarding requirements, user interfaces, and data interfaces.

• Provides support during SELC phases and troubleshooting activities.

• Utilizes software development knowledge to address business challenges.

• Effectively communicates technical concepts to both technical and non-technical audiences.

• Serves as a liaison among multiple technology teams and represents these groups in large-scale meetings.

• Involved in all stages of the systems engineering life cycle, from initial design and analysis to deployment.

• Designs, develops, documents, tests, and maintains ServiceNow applications.

• Collaborates with analysts and clients to gather requirements for use cases and scenarios.

• Assesses design feasibility within time and budget constraints.

• Leads planning and task assignments, determines designs, gathers metrics, codes, debugs, documents, conducts tests, and ensures applications are built on schedule.

• Produces and executes design specifications while documenting design changes and unit testing outcomes.

• Identifies and collaborates with strategic and technology partners to explore new product solutions.

• Plans, designs, and programs functionalities interfacing with SQL Server or Oracle in conjunction with the Database Administrator.

• Plans, designs, and develops user interfaces.

• Designs, develops, and upholds automated deployment processes and best practices for SharePoint solution launches across various environments.

• Stays updated with industry trends, development concepts, best practices, and procedures.

• Facilitates meetings to assess the validity and priority of product issues.

• Investigates, identifies, and resolves complex code issues reported by QA teams and clients.

• Keeps abreast of technological advancements and enhances skills.

• Troubleshoots and rectifies application issues.

• May supervise junior software programmers and assist in delivering quality products.

⛳️ Requirements

• Bachelor’s degree in an IT discipline.

• At least eight (8) years of combined experience in computer programming and analyzing complex information systems, application, or operating system software.

• A minimum of five (5) years of experience in the ServiceNow programming language or environment.

• Must be a US citizen to comply with contract requirements.

• Capable of successfully completing a government-issued background investigation.

• Eligibility to obtain a Public Trust.

• Prior Public Trust or Security Clearance is preferred.

• Strong analytical and critical-thinking skills.

• Ability to convert ambiguous requirements into actionable plans.

• Capacity to collaborate and comprehend remote work culture.

• A high level of professionalism is required.

🏝️ Benefits

• Remote work location.

• Opportunity to collaborate with and understand the remote work culture.