Senior Salesforce Platform Engineer

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Assist VIATEQ's primary contractor and government client by providing support in CRM, Integration, and Platform Services.

• Execute Salesforce configuration, development, integration, troubleshooting, and sustainment tasks with minimal supervision.

• Design, configure, develop, integrate, test, document, and maintain Salesforce functionalities utilizing Sales Cloud, Service Cloud, Experience Cloud, OmniStudio, Flow, Apex, Lightning Web Components, APIs, DevOps Center, and Salesforce integration methodologies.

• Support CRM data structures, sharing frameworks, role hierarchies, automation processes, Lightning experiences, integrations, reporting, and environment management.

• Convert business, mission, security, accessibility, and operational needs into effective technical solutions.

• Assist with platform architecture, backlog refinement, implementation strategies, release readiness, and transition to production activities.

• Create reusable patterns, configuration standards, automation, documentation, and support protocols.

• Diagnose complex issues related to platform configuration, code, data, APIs, identity, security, performance, and user experience.

• Collaborate with teams in cybersecurity, privacy, data management, infrastructure, QA, change management, government stakeholders, architects, engineers, product owners, operations, and business users.

• Keep technical documentation, design choices, implementation notes, test evidence, and operational runbooks up to date.

⛳️ Requirements

• A Bachelor's degree in Computer Science, Information Systems, Software Engineering, Data Analytics, Cybersecurity, or a similar field, or equivalent professional experience.

• Over 6 years of experience in senior platform engineering or application development roles.

• Practical experience with Salesforce implementation, configuration, development, integration, testing, or operations.

• Experience collaborating with Agile delivery teams and converting stakeholder requirements into sustainable technical solutions.

• Extensive hands-on knowledge of Salesforce capabilities, implementation patterns, administration, development, integration, and lifecycle management.

• Capability to design and implement secure, supportable, upgrade-aware solutions that minimize unnecessary customization and reduce technical debt.

• Familiarity with APIs, identity and access controls, data management, testing, monitoring, troubleshooting, and coordinating releases.

• Skill in documenting technical designs, configuration decisions, operational procedures, test outcomes, and risks in both clear business and technical terms.

• Excellent communication skills with the ability to engage effectively with government stakeholders, product owners, engineers, QA, cybersecurity, and operations teams.

• Eligibility to obtain a Public Trust clearance.

• Preferred: Salesforce Administrator, Platform Developer, Platform App Builder, Sales Cloud, Service Cloud, Experience Cloud, Sharing and Visibility Architect, Application Architect, System Architect, or CTA credential.

• Preferred experience in supporting federal government IT environments, Public Trust programs, or regulated enterprise delivery.

• Preferred experience with Section 508, cybersecurity, auditability, data protection, and operational documentation standards.

• Preferred experience with DevSecOps practices, CI/CD pipelines, automated testing, infrastructure as code, or platform release automation.

• Preferred knowledge of NIST controls, FISMA, FedRAMP-authorized services, audit documentation, and least privilege principles.

• Preferred experience enhancing platform governance, reuse, documentation, observability, and operational readiness.

• Familiarity with Microsoft 365, ServiceNow, Atlassian, Snowflake, data catalogs, CRM, or enterprise integration ecosystems.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) plan.

• Paid time off.

• 11 paid federal holidays.

• Flexible spending accounts.

• Professional development reimbursement.