Senior Salesforce Administrator

This is a fully remote position, open to applicants in Australia, +1 more country.

📋 Description

• Oversee the daily administration of Salesforce, including user management, permissions, fields, objects, page layouts, record types, and overall platform configuration.

• Assist business users with Salesforce inquiries, issues, and modification requests.

• Develop, maintain, and troubleshoot Salesforce Flows.

• Convert stakeholder business needs into effective Salesforce solutions.

• Manage business-as-usual (BAU) administration, support activities, and project-related Salesforce tasks.

• Facilitate platform enhancement, standardization, and change initiatives.

• Create and sustain reports and dashboards.

• Ensure data integrity and oversee Salesforce data management.

• Diagnose issues and work with the broader technical team on complex support matters.

• Implement functionality, configuration updates, and process enhancements.

• Assist with Salesforce migration or consolidation efforts.

• Conduct testing of configuration and process modifications prior to broader business testing.

• Collaborate with Salesforce engineers, technical leads, business analysts, and support teams.

• Utilize Salesforce data tools and SOQL for troubleshooting and investigation purposes.

• Maintain documentation related to changes, processes, and configurations.

• Communicate effectively across international regions and time zones while working autonomously.

• Prioritize tasks and keep the wider team updated on progress, risks, and obstacles.

• Professionally manage urgent and critical business support needs.

⛳️ Requirements

• Minimum of 3 years' experience in Salesforce Administration.

• Familiarity with Object-Oriented Platforms.

• 3 years' experience with SOQL & SOSL (Syntax).

• 3 years' experience working with Salesforce Flow.

• Proficient in Data Manipulation Language (DML).

• Basic knowledge of Apex triggers.

• Strong commercial experience as a Salesforce Administrator, preferably at a Senior Administrator level.

• Excellent practical knowledge of Salesforce administration, including users, profiles, permission sets, fields, objects, page layouts, record types, validation rules, and overall platform configuration.

• Robust experience with Salesforce Flow, including design, development, troubleshooting, and maintenance of flows.

• Solid understanding of SOQL and SOSL for data queries, searching, and troubleshooting.

• Comfortable working with DML and basic Apex triggers for daily configuration tasks.

• Familiarity with Legacy SOAP web services and API-driven data interactions is a plus.

• Salesforce Administrator certification is highly preferred; Advanced Administrator or Platform App Builder certifications are advantageous.

• Availability Monday to Friday during approximately 8am–5pm or 9am–6pm local time.

• Ability to work independently and collaborate across multiple international time zones.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and certifications.

• Flexible working arrangements and a supportive team environment.