Senior Sales Engineer – Mid-Market, French/English Bilingual

This is a fully remote position, open to applicants in Canada.

📋 Description

• Act as the key technical resource supporting Mid-Market sales initiatives throughout Ontario and Quebec.

• Collaborate with Account Executives and Channel Account Managers to formulate and implement strategies for territory growth.

• Establish and nurture relationships with customer technical stakeholders, security practitioners, and business decision-makers.

• Facilitate technical discovery sessions to gain insights into customer environments, requirements, challenges, and business goals.

• Provide product demonstrations, technical presentations, workshops, and proof-of-concept engagements.

• Serve as a subject matter expert for the Sophos cybersecurity portfolio and advisory services.

• Clearly communicate technical and business value propositions, competitive advantages, and security outcomes.

• Assist in customer retention, expansion, and cross-sell opportunities through technical reviews, health checks, threat profile discussions, and strategic security dialogues.

• Collaborate with Customer Success and Renewals teams to enhance product adoption and identify growth opportunities.

• Work with channel partners to generate pipeline, support joint customer interactions, and deliver partner enablement initiatives.

• Represent Sophos at industry events, customer briefings, partner events, webinars, and regional marketing activities.

• Keep accurate records of opportunities and activities in Salesforce to aid in sales forecasting.

• Provide field feedback to Product Management, Marketing, and Leadership regarding customer needs, competitive insights, and market trends.

• Mentor junior team members and participate in Sales Engineering enablement initiatives.

• Lead consultative cybersecurity discussions and simplify complex technical concepts into measurable business outcomes.

• Position cybersecurity systems, managed services, and professional/advisory services within broader cyber risk reduction strategies.

⛳️ Requirements

• 5-8+ years of experience in Sales Engineering, Solutions Engineering, Technical Pre-Sales, or a similar customer-facing technical role.

• Proficiency in both English and French, both written and verbal.

• Experience supporting Mid-Market and commercial customer segments.

• Strong understanding of cybersecurity technologies, security operations, and industry best practices.

• Proven expertise in one or more cybersecurity domains such as MDR, XDR, Endpoint Security, Firewall and Network Security, Cloud Security, Incident Response, Email Security, Vulnerability Management, Security Awareness, and Professional or Advisory Security Services.

• Capability to deliver impactful executive presentations, technical workshops, and product demonstrations.

• Strong consultative selling, discovery, and customer engagement abilities.

• Experience supporting indirect sales efforts through channel partners and resellers.

• Excellent communication, organizational, and collaborative skills.

• Ability to work autonomously while excelling in a team-selling environment.

• Relevant industry certifications such as CISSP, Security+, CySA+, CEH, Microsoft Security, AWS Security, Azure Security, or equivalent (preferred).

• Experience with Salesforce and related sales productivity tools (preferred).

• Familiarity with managed services, MDR, SOC operations, incident response services, or professional security consulting engagements (preferred).

• Established relationships within the Ontario and Quebec cybersecurity or partner ecosystem (preferred).

• Experience presenting to executive-level, security, IT operations, and risk management audiences (preferred).

• Proven ability to utilize AI-powered productivity tools and technologies.

• Familiarity with creating effective AI prompts and using generative AI platforms.

• Experience evaluating, deploying, or utilizing locally hosted, self-hosted, or private AI models.

• Ability to articulate the business and cybersecurity implications of AI adoption.

• Enthusiasm for emerging technologies and a commitment to continuous learning.

🏝️ Benefits

• Targeted sales commissions.

• Comprehensive benefits package.

• Remote-first working model.

• Employee-led diversity and inclusion networks.

• Annual charity and fundraising initiatives.

• Volunteer days.

• Global employee sustainability initiatives.

• Global fitness and trivia competitions.

• Global wellbeing days.

• Monthly wellbeing webinars and training.

• Adjustments to the recruitment and selection process upon request.