Application Sales Engineer

This is a fully remote position, open to applicants in Texas.

📋 Description

• Offer technical expertise, solution development, and business-level consultation throughout the sales cycle for designated opportunities.

• Aid in or take the lead on identifying and documenting customer business requirements, and suggest company products and services to achieve desired business outcomes.

• Discover, evaluate, and provide technical leadership on opportunities with partners and customers in assigned geographic regions or industry sectors.

• Establish AI, workflow, and application strategies/blueprints for the sales engineering team.

• Contribute knowledge and experience to enhance the sales organization.

• Act as an escalation point for Sales Engineering to construct and showcase Workflow Studio, Mitel CX, and next-generation AI solutions.

• Propel enhancements in products and services through collaboration across organizations, including Product Management, R&D, product marketing, professional services, and others.

• Identify and resolve gaps for customers and partners by delivering proposed workflows, AI, and other solutions.

• Provide architectural guidance and solution evaluations to customers, partners, field sales, and the sales engineering team.

• Document and disseminate business best practices.

• Maintain a high-level technical understanding of relevant software releases and integrations with partner platforms.

• Serve the Americas Theater with less than 20% travel anticipated.

⛳️ Requirements

• Bachelor's degree in a related field, or equivalent experience in lieu of a degree.

• Prior experience in sales engineering.

• Experience with Mitel products or relevant experience in competitor Unified Communications or Contact Center solutions is mandatory.

• Familiarity with AI, workflow, CX, and other applications and API integrations.

• Capability to support solution planning across multiple vertical markets.

• Strong aptitude for selling and positioning Mitel products and solutions in a consultative, high-touch sales environment is essential.

• Formal understanding of IT markets, including LAN, WAN, Security, Cloud, and Virtualization, is required.

• In-depth knowledge of AI tools is beneficial.

• Experience with API and coding tools is an advantage.

• Must possess legal authorization to work in the United States; Mitel does not provide sponsorship for US work authorization for new applicants.

🏝️ Benefits

• Affordable Medical Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Disability Insurance

• Matching 401(k) plan

• Paid time off (holiday, vacation, and sick)

• Employee Assistance Program

• Reward and Recognition Programs