Senior Revenue Assurance Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the revenue operations strategy and roadmap for the MSSP business.

• Define comprehensive MSSP quote-to-cash processes, encompassing quoting, ordering, provisioning, and billing.

• Create processes and governance frameworks for MSSP deal structure, pricing, and licensing, including consumption-based licensing.

• Establish operational mechanics for MSSP forecasting, pipeline management, and revenue reporting.

• Develop the MSSP partner lifecycle framework, including onboarding procedures, success criteria, and partner advancement pathways.

• Define the strategy for MSSP product transitions along with the associated contracts and processes.

• Collaborate with Product and Platform teams to advance the MSSP product-led growth strategy.

• Act as the MSSP business representative for IT and enterprise applications teams that implement CPQ, Legal, and various MSSP business systems.

• Lead as a player/coach, mentoring team members, driving hands-on execution, and converting operational insights into executive-level recommendations.

⛳️ Requirements

• A minimum of 8 years of relevant experience in revenue operations, sales operations, partner operations, or business operations in a high-growth technology company; experience in MSSP revenue operations or partner operations is preferred.

• Proven experience in designing and managing revenue operations processes and frameworks across quote-to-cash, deal governance, forecasting, and partner lifecycle functions.

• Familiarity with CPQ, contract lifecycle management, and CRM platforms.

• Experience with consumption-based licensing models and developing the associated processes.

• Experience utilizing AI and automation tools, such as Claude or Gemini, to optimize operational processes.

• Demonstrated ability to lead as a player/coach, managing strategy and roadmap while ensuring hands-on execution.

• Proven capability to influence and align cross-functional stakeholders—including sales leadership, finance, legal, product, and IT—without direct control over their systems or functions.

• Exceptional written and verbal communication skills, with the ability to distill complex operational and commercial topics into clear, executive-ready narratives.

• Demonstrated ability to proactively operate in ambiguous or greenfield environments where structure must be established from first principles.

• A bachelor's degree or equivalent practical experience is preferred.

🏝️ Benefits

• Restricted Stock Units (RSUs)

• Employee Stock Purchase Plan (ESPP)

• Flexible time off

• Paid company holidays and paid sick time

• Gender-neutral parental leave

• Grandparent leave

• Medical, dental, and vision coverage

• 401(k) retirement plan with company match

• Life and disability insurance

• Health and dependent care FSA

• Voluntary benefits (hospital, accident, critical illness)

• Employee Assistance Program (EAP)

• ARAG pre-paid legal

• Nationwide pet insurance

• Cancer Care program

• Global business travel medical insurance

• Home office allowance

• Mobile phone reimbursement

• Wellness coach

• Wellness/gym reimbursement

• Fertility coverage

• Adoption & surrogacy reimbursement