Senior Relationship Manager – Western Region

This is a fully remote position, open to applicants in Arizona, +11 more states.

📋 Description

• Manage a portfolio of organizations within the NeighborWorks network

• Cultivate a comprehensive understanding of each organization's mission, objectives, challenges, and requirements

• Build and sustain relationships with executive leadership, board members, partners, and stakeholders through both in-person and virtual interactions

• Assist network organizations in utilizing NeighborWorks services and products effectively

• Facilitate connections to tools, resources, subject matter experts, and peer organizations

• Leverage NeighborWorks data, market analysis, and industry insights to inform portfolio-related decisions

• Design and execute capacity-building strategies aimed at enhancing organizational performance

• Support organizations in preparing for performance evaluations and formulate action plans based on the outcomes

• Collaborate directly with nonprofit boards to assess performance, provide board training, and aid in strategic planning

• Review and assess funding requests submitted by network members

• Partner with network organizations on strategic planning and long-term visioning

• Report to the regional Senior Director

• Work alongside a team of relationship managers and other staff while exercising significant independence

• Travel extensively, approximately 50% of the time, including frequent overnight trips

⛳️ Requirements

• Bachelor's Degree in Business Administration, Public Administration, Nonprofit Management, Community Development, Urban Planning, Finance, Organizational Development, or a related discipline; relevant experience may substitute for formal education

• 5-7 years of pertinent professional or personal experience for the Relationship Manager role

• 8+ years of relevant experience required for the Senior Relationship Manager role

• Background in nonprofit or organizational management and board governance

• Experience in outcome-based performance measurement

• Proficient in evaluating and analyzing financial statements

• Exceptional written, auditory, and oral communication abilities

• Capability to engage effectively with individuals from diverse cultures and socio-economic backgrounds

• Proficiency in Microsoft Office applications: Outlook, Word, Excel, PowerPoint, and Access

• Proven project management skills and the ability to multitask

• Ability to operate both independently and collaboratively

• Strong customer service focus

• Must currently reside in, or be willing to relocate to, Arizona, California, Colorado, Idaho, Montana, New Mexico, Nevada, Oregon, Texas, Utah, Washington, or Wyoming

• Willingness to travel approximately 50% of the time and frequently spend nights away from home

• Preferred: expertise in affordable housing real estate development; experience in comprehensive community development, lending, capital strategies, and economic development; familiarity with affordable housing trends in the Western Region

🏝️ Benefits

• 401(k) matching up to 12%

• 11 paid holidays

• Generous leave policy, including 40 hours of paid volunteer time

• Industry-leading benefits package

• Staff Training and Education Program (STEP)

• Ongoing learning and professional development opportunities

• Remote work environment