Senior Radiology Clinical Specialist

This is a fully remote position, open to applicants in Arizona, +3 more states.

📋 Description

• Deliver clinical, technical, and product expertise for O-Arm Imaging & Navigation products.

• Organize, assist, and carry out O-Arm intraoperative imaging clinical evaluations and site installations with surgeons and prospective customers.

• Collaborate with hospital physicists during the testing of O-Arm systems for acceptance.

• Diagnose system hardware and software issues to enhance performance.

• Maintain and calibrate tools and testing equipment.

• Adhere to Standard Operating Procedures and complete all necessary regulatory documentation.

• Identify and highlight opportunities for quality improvements.

• Provide telephone clinical assistance to customers.

• Update customer databases with installed products, serial numbers, trained surgeons, site details, unresolved issues, part returns, and open inquiries.

• Inform sales representatives about site-related issues for follow-up.

• Participate in customer meetings, trade shows, and conventions to offer technical support.

• Comply with Medtronic travel and entertainment expense guidelines.

• Educate and train hospital staff, including radiology, operating room personnel, and physicians.

• Act as a technical resource for surgeons, clinicians, and trainees.

• Collaborate with CST business representatives to enhance equipment usage.

• Execute additional tasks assigned by management.

• Travel 70–75% covering the West Coast.

⛳️ Requirements

• Bachelor’s degree.

• At least 4 years of relevant experience, or an advanced degree with a minimum of 2 years of relevant experience.

• Current RT Certification (ARRT).

• Previous technical service, support, or training experience, or operating room experience.

• Familiarity with the operating room environment and working around sterile fields.

• Understanding of anatomy and medical terminology.

• Strong aptitude for handling mechanical and electronic devices.

• Experience in conflict resolution.

• Proficient in personal computer software applications, including the Microsoft Office suite.

• For degrees obtained outside the United States, a degree that fulfills 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

• Unrestricted U.S. work authorization upon hiring and throughout employment.

🏝️ Benefits

• Competitive salary and a flexible benefits package.

• Health, dental, and vision insurance.

• Health Savings Account.

• Healthcare Flexible Spending Account.

• Life insurance.

• Long-term disability leave.

• Dependent daycare spending account.

• Tuition assistance and reimbursement.

• Simple Steps (global well-being initiative).

• Incentive plans.

• 401(k) plan with employer contributions and matching.

• Short-term disability.

• Paid time off.

• Paid holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement.

• Capital Accumulation Plan for eligible Vice Presidents and above or those meeting IRS earning thresholds.

• Paid sick leave for temporary employees as mandated by applicable state law.

• 70–75% travel role.