Senior Radiology Clinical Specialist

This is a fully remote position, open to applicants in Arizona, +3 more states.

📋 Description

• Deliver clinical, technical, and product knowledge support to current and prospective customers and staff utilizing O-Arm Imaging & Navigation products.

• Organize, assist, and perform O-Arm intraoperative imaging clinical evaluations and on-site installations alongside surgeons and potential clients.

• Collaborate with hospital physicists during O-Arm testing for acceptance.

• Resolve system hardware and software issues to enhance system performance.

• Maintain tools and testing equipment, ensuring proper calibration.

• Adhere to Standard Operating Procedures and complete any required regulatory documentation.

• Recognize and escalate opportunities for quality improvements.

• Offer telephone clinical assistance to customers.

• Keep customer databases updated with installed products, serial numbers, trained surgeons, site details, unresolved issues, part returns, and open inquiries.

• Inform sales representatives about site-related issues for follow-up.

• Participate in customer meetings, trade shows, and conventions to provide technical assistance.

• Comply with Medtronic's policies regarding travel and entertainment expenses.

• Educate and train healthcare personnel, including radiology staff, operating room teams, and physicians.

• Act as a technical resource for surgeons, clinicians, and trainees.

• Collaborate with other Medtronic business representatives, particularly CST, to enhance equipment utilization.

• Travel across the West Coast, with a commitment of 70–75% travel.

• Undertake additional duties as assigned or requested by management.

⛳️ Requirements

• Bachelor’s degree.

• A minimum of 4 years of relevant experience, or an advanced degree with at least 2 years of relevant experience.

• Current RT Certification (ARRT).

• Previous experience in technical service, support, or training, OR equivalent experience.

• Familiarity with the operating room environment and the ability to work around sterile fields.

• Understanding of anatomy and medical terminology.

• Strong aptitude for operating mechanical and electronic devices.

• Experience in managing conflicts effectively.

• Proficient in PC software applications, including the Microsoft Office suite.

• For degrees obtained outside the United States, a degree that meets the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is necessary.

• Must have unrestricted U.S. work authorization at the time of hire and for the duration of employment.

🏝️ Benefits

• Competitive salary and a flexible benefits package.

• Health, dental, and vision insurance.

• Health Savings Account.

• Healthcare Flexible Spending Account.

• Life insurance.

• Long-term disability leave.

• Dependent daycare spending account.

• Tuition assistance/reimbursement.

• Simple Steps (global well-being program).

• Incentive plans.

• 401(k) plan with employer contribution and matching.

• Short-term disability.

• Paid time off.

• Paid holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement.

• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

• Temporary employees are eligible for paid sick time, as mandated by applicable state law.

• Employee Stock Purchase Plan for temporary employees.