Senior QA – SLAMNET Parcel

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Perform QA testing activities for the SLAMNET-Parcel deployment in Mexico, adhering to established test plans, business requirements, and acceptance criteria.

• Develop, execute, and document test cases, test scenarios, test outcomes, and relevant supporting evidence.

• Assess system functionality to meet the operational demands of Mexico Brokerage, encompassing parcel processing, exception management, data flows, and business rules.

• Detect, document, and report defects, including reproduction steps, expected and actual outcomes, screenshots, logs, and business implications.

• Collaborate with the QA Lead, vendors, technical teams, and business users during defect triage.

• Conduct functional, regression, integration, and UAT support testing.

• Offer second-level support by evaluating reported issues and categorizing them into functional defects, user issues, data discrepancies, or configuration challenges.

• Assist business users throughout the testing and stabilization phases.

• Keep testing documentation, defect logs, issue statuses, and validation evidence up to date.

• Engage in implementation status meetings to report on testing activities, issues, risks, and obstacles.

• Facilitate go-live and post-go-live stabilization efforts, including validation of production issues and coordination with vendor support teams.

⛳️ Requirements

• Proven experience as a Test Automation Engineer, Tester, Business QA Analyst, or Application Support Analyst in both system implementation and production support settings.

• Required knowledge of Mexico Brokerage processes, customs clearance, parcel operations, logistics, or transportation workflows.

• Capability to interpret functional requirements and translate them into test cases, validation steps, and expected outcomes.

• Experience in executing functional testing, regression testing, integration testing, defect validation, and UAT support.

• Proficient in documenting defects comprehensively and collaborating with technical teams or vendors to facilitate issue resolution.

• Strong analytical skills to diagnose application issues and ascertain whether they are linked to functionality, configuration, data, process, or user execution.

• Familiarity with QA/test management or issue tracking tools such as Jira, Azure DevOps, ServiceNow, HP ALM, or equivalent.

• Excellent written and verbal communication skills, with the ability to convey issues clearly to both business and technical audiences.

• Detail-oriented, organized, and capable of managing multiple assigned test cases or support tickets concurrently.

• Advanced conversational skills in English and Spanish are essential; proficiency will be evaluated.

• If a foreign national residing in Mexico, must possess a valid INE, CURP, NSS, and RFC.

• Must be based in Mexico and hold a valid work visa for the country.

🏝️ Benefits

• Outstanding superior benefits.