Senior Project Manager, Public Sector

This is a fully remote position, open to applicants in United States.

📋 Description

• Take responsibility for the master schedule of all ongoing Public Sector projects, including authoring tools, learning management, simulation and immersive training, coaching, custom content, and services.

• Establish scope, milestones, and resource plans in collaboration with customers and internal delivery teams.

• Manage the intake of new work, designate owners and timelines, and escalate risks related to schedule, budget, and staffing.

• Act as the operational point of contact for assigned Public Sector accounts following the closure of sales.

• Conduct status reviews, milestone check-ins, and quarterly business reviews.

• Monitor open items across support, product, professional services, and finance until resolution.

• Oversee delivery-side renewal readiness.

• Administer delivery in accordance with government contract vehicles, task orders, and purchase orders.

• Facilitate contract modifications, option year exercises, invoicing milestones, and project closeout.

• Ensure compliance with artifacts such as Section 508, accessibility, security, privacy, and agency-specific documentation.

• Assist in capture and proposal efforts by providing staffing plans, schedules, level-of-effort estimates, and narratives of past performance.

• Organize and conduct instructor-led, virtual, and in-person training sessions.

• Manage facilitator scheduling, session logistics, registration, rosters, materials, trainer-to-learner ratios, capacity, and rescheduling.

• Gather evaluation data and translate participant feedback into actionable improvements.

• Coordinate content updates with instructional designers and product teams.

• Collaborate with product, engineering, support, professional services, and finance to eliminate delivery obstacles.

• Manage the transition from sales to delivery.

• Lead delivery standups and pipeline-to-delivery handoff reviews.

• Generate internal and customer status reports, including monthly progress reports as necessary.

• Maintain project documentation, lessons learned, and repeatable playbooks.

• Represent the Public Sector in internal reviews and client meetings in the absence of the SVP.

• Act as a senior delivery authority within the Public Sector.

• Provide mentorship to project coordinators and delivery staff.

• Promote process improvement across the entire portfolio.

⛳️ Requirements

• A bachelor's degree in project management, business, education, or a related field, or equivalent experience.

• A minimum of five years of experience managing projects from initiation to completion.

• At least two years of experience in a federal, DoD, or public sector setting.

• Proven experience in delivering training programs, learning technology, or professional services to government clients.

• Familiarity with government contracting, including task orders, periods of performance, deliverable schedules, and scope management.

• Capability to manage multiple concurrent projects across various customers and product lines.

• Excellent written communication skills.

• Must be a U.S. citizen.

• Ability to obtain and maintain a U.S. government security clearance.

• Preferred: active Secret clearance or higher.

• Preferred: PMP, CAPM, or equivalent project management certification.

• Preferred: military service or previous government service, including Guard and Reserve.

• Preferred: experience with learning management systems, authoring tools, or simulation and immersive training platforms.

• Preferred: knowledge of Section 508 and WCAG accessibility standards.

• Preferred: experience at a small or mid-sized company where the project manager also performs operational tasks.

• Preferred: experience working with federal, Department of Defense, state/local government, higher education, or nonprofit clients.

• Preferred: experience with government contracts or projects that have defined deliverables and compliance standards.

• Preferred: background in managing learning, eLearning, instructional design, or technology implementation projects.

• Preferred: familiarity with Agile, Scrum, or other structured delivery methodologies.

• Preferred: experience managing projects that involve multiple vendors or external contractors.

🏝️ Benefits

• A remote and collaborative work environment.

• Engaging learning projects that support public-sector organizations.

• Collaboration with seasoned professionals in learning, technology, and project management.

• Opportunity to enhance organizational learning and performance.

• Chance to create a measurable impact through learning and performance initiatives.