This is a fully remote position, open to applicants in Germany.

📋 Description

• Oversee the complete delivery process of intricate, simultaneous, enterprise-scale customer projects from initiation to completion.

• Prepare enterprise clients for rollout and define success criteria.

• Monitor deliverables, establish targets, manage resources, and ensure that execution aligns with deadlines and budget constraints.

• Identify, monitor, and alleviate project risks and technical dependencies.

• Independently resolve issues prior to escalation.

• Act as the primary point of contact and escalation representative for customer executives, internal cross-functional teams, and external partners.

• Implement quality control measures throughout the project lifecycle.

• Assist in the development, refinement, and maintenance of PMO governance frameworks, procedures, methodologies, and key performance indicators (KPIs).

• Propose enhancements to operational efficiency, profit margins, and customer satisfaction levels.

• Establish best practices for engagements, resource distribution, utilization tracking, and project health reporting.

⛳️ Requirements

• A minimum of 8 years of direct Project Management experience overseeing customer-focused, enterprise-level technical projects within a Professional Services or Consulting environment.

• Prior experience managing clients from the Financial Services, Government, and Healthcare sectors.

• Proven ability to manage multiple complex, high-visibility client engagements simultaneously in a dynamic technology setting.

• Aptitude for working independently with sound judgment and decision-making capabilities in uncertain, high-pressure customer scenarios.

• In-depth knowledge of Smartsheet, Jira, Confluence, Asana, and Google Workspace.

• Proficient in both written and spoken German and English.

• Outstanding skills in executive communication, stakeholder management, negotiation, and conflict resolution.