Senior Project Manager, Market Research

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee comprehensive quantitative research projects, from initiation to the delivery of raw data sets (analysis is not included).

• Thoroughly comprehend client goals to create customized research solutions.

• Clearly articulate client requirements to both internal and external teams.

• Act as the main point of contact for clients throughout the kick-off, questionnaire design, fieldwork, and delivery phases.

• Proactively monitor project progress and provide timely updates to clients.

• Establish and nurture strong client relationships to enhance satisfaction and promote long-term retention.

• Facilitate client onboarding on the Potloc Platform to improve their experience and efficiency.

• Contribute to enhancements in processes and products by proposing new features and workflows.

• Collaborate with a diverse international team of 20 Project Managers.

⛳️ Requirements

• 7–12 years of experience as a Project Manager within the Market Research sector.

• Demonstrated capability to handle competing priorities and meet tight deadlines effectively.

• Solid understanding of sampling methodologies (e.g., CATI, CAWI).

• Experience in designing questionnaires (both creation and optimization).

• Highly self-sufficient, results-oriented, and proactive.

• Strong judgment with a proven history of resolving challenges swiftly and effectively.

• Proficient in managing multiple complex projects simultaneously across different stages of the customer journey.

• Capable of performing under pressure while maintaining high-quality standards in a fast-paced environment.

• Excellent communication and negotiation abilities.

• Experience working with consulting and private equity firms is advantageous.

• Must be available during North American working hours, including occasional weekends as needed for projects.

• Must be able to work North America hours; currently, no positions are available for EMEA time zones.

🏝️ Benefits

• A competitive salary package, which includes stock options to enable you to partake in our success.

• A well-defined career progression, complemented by performance evaluations to facilitate your development.

• 25 days of paid vacation (inclusive of public holidays).

• Additional leave for significant life events (such as moving, childbirth, marriage, etc.).

• A comprehensive health coverage plan for you and your family to ensure your everyday well-being.

• Support for professional development.

• A vibrant and stimulating environment with a strong team spirit and opportunities to contribute to shared success.