Senior Project Manager – APAC

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Lead and oversee medium to large-scale software delivery and implementation projects, including international initiatives.

• Establish and uphold a delivery structure, governance cadence, and project controls throughout the entire project lifecycle.

• Define and manage project scope in collaboration with key stakeholders.

• Develop and actively oversee integrated project plans, milestones, dependencies, assumptions, constraints, and critical path elements.

• Take ownership of RAID management by identifying, documenting, assessing, escalating, and resolving risks, assumptions, issues, and dependencies.

• Assign, monitor, and close action items.

• Manage challenging clients by setting expectations, facilitating decisions, resolving conflicts, and ensuring delivery momentum.

• Lead steering discussions, project reviews, escalation forums, and routine client reporting.

• Maintain precise, timely, and audit-ready project documentation, including status reports, change control, action logs, decisions, financial tracking, and delivery reporting.

• Hold teams accountable for their commitments and provide transparency into progress, risks, delivery health, and corrective actions.

• Coordinate cross-functional delivery teams and oversee third-party implementation partners.

• Support business readiness and consider change impact factors.

• Ensure a smooth transition of solutions into business-as-usual operations.

• Monitor project health and performance, ensuring delivery aligns with commercial, operational, and client objectives.

⛳️ Requirements

• Extensive experience in leading medium to large software implementation or technology delivery projects in international or multi-stakeholder contexts.

• Background in ERP, CRM, financial systems, accounting systems, SaaS platforms, or business intelligence implementations is advantageous.

• Strong understanding of project governance and delivery controls, including RAID management, schedule management, milestone tracking, dependency management, change control, status reporting, escalation management, and decision tracking.

• Proven ability to manage demanding or difficult clients while maintaining professionalism, credibility, and a focus on delivery.

• Excellent schedule management skills, including creating realistic plans, maintaining baselines, early identification of slippage, re-planning, and communicating impacts.

• Exceptional stakeholder management abilities across executive sponsors, business users, technical teams, and client leadership.

• Experience leading remote and cross-functional teams across various time zones and functions.

• High resilience, sound judgment, and the capacity to remain calm and effective under pressure.

• Outstanding written and verbal communication skills.

• Proactive, hands-on approach with strong ownership and follow-through.

• Familiarity with Microsoft Projects, Microsoft 365, Excel, and other reporting or planning tools.

• Good understanding of the IT industry, SaaS delivery models, and software implementation practices.

• A minimum of 5 years of relevant project management experience.

• Experience in agile, hybrid, or structured software delivery environments.

• Permanent, reliable high-speed internet connectivity is required.

• Relevant project management certification is preferred and beneficial.

• Consent to potential credit and criminal background checks, educational qualification verification, and employment history verification.

🏝️ Benefits

• Fully remote work environment.

• Employee ownership opportunities.

• Exposure to international clients.

• Remote working flexibility.

• Permanent, reliable high-speed internet connectivity is provided/required for remote work (no explicit allowance stated).