Associate Manager, Project Delivery

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Supervise daily management duties for project delivery personnel assigned to your team.

• Offer coaching, developmental assistance, resource allocation, alignment, training, and professional growth.

• Work alongside senior management and executive team members on strategic planning and business growth initiatives.

• Oversee orientation and onboarding programs for new hires.

• Keep up-to-date staff CVs, training logs, position descriptions, and experience records.

• Assist with local resourcing and allocation of project or functional leadership roles.

• Address issues that may impact project outcomes.

• Conduct training sessions on Working Practice Documents (WPDs), Standard Operating Procedures (SOPs), local regulations, and clinical operations.

• Identify training deficiencies and aid in the development of training programs.

• Engage in initiatives aimed at process enhancement.

• Facilitate risk-based monitoring activities.

• Report quality concerns, request Quality Assurance audits, and assist in audit responses.

• Analyze metrics, KPIs, and project status using CTMS, Preclarus, and Clarity systems.

• Assess staff performance through PAVs and evaluate monitoring capabilities and project execution.

• Handle recruitment processes, including interviewing, selection, job descriptions, professional growth, goal setting, performance management, coaching, counseling, and separations.

• Sanction salary management, hiring decisions, corrective actions, and terminations.

• Review and approve timekeeping records, expense claims, leave requests, and overtime submissions.

⛳️ Requirements

• A Bachelor's degree or an equivalent formal academic/vocational qualification.

• Relevant prior experience ranging from 0 to 5 years.

• At least 1 year of leadership experience.

• Understanding of clinical operations, monitoring methods, and risk-based monitoring strategies.

• Familiarity with Working Practice Documents (WPDs) and Standard Operating Procedures (SOPs).

• Capability to manage induction/orientation and training programs.

• Skills in evaluating employee performance and project metrics, KPIs, and statuses.

• Proficiency with CTMS, Preclarus, and Clarity systems.

• Competence in conducting PAVs both remotely and on-site.

• Ability to oversee staffing, performance, coaching, mentoring, hiring, and corrective measures.

• Experience in reviewing time records, expense reports, leave requests, and overtime claims.

• Willingness and ability to travel to site locations both domestically and internationally.

🏝️ Benefits

• Work within a global team environment.

• Opportunities for collaboration and professional development.

• Support for training and development.

• Paid leave provisions.

• Overtime compensation.

• Reimbursement for expenses.

• Benefits related to salary administration.

• Frequent opportunities for domestic and international travel.