Senior Project Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Offers senior-level assistance to the Program Manager and project team members.

• Plans, communicates, monitors, and ensures timely completion of project deliverables.

• Develops and oversees project plans, including materials, client planning documents, and assessment schedules.

• Addresses typical issues and resolves operational inquiries with minimal guidance.

• Manages software user acceptance testing and verification of software specifications.

• Monitors client feedback and internal team responses, ensuring resolutions are tracked.

• Designs training materials, such as PowerPoint presentations and recorded modules.

• Conducts training on the functionalities and features of the online testing system for both internal and external staff.

• Reviews and upholds quality control on significant project deliverables, including reports and tests.

• Prepares and distributes agendas, official meeting minutes, issue logs, tracking documents, and other project management artifacts.

• Organizes logistics for meetings, conferences, cross-program initiatives, and training sessions.

• Collaborates with Help Desk agents to facilitate responses to complex client-related issues.

• Supplies information to clients and addresses client requests within the designated area of responsibility.

⛳️ Requirements

• Bachelor’s degree is mandatory.

• 3 to 5 years of pertinent experience is essential.

• Strong capabilities in problem-solving and multitasking.

• Ability to independently manage detailed assignments.

• Exceptional written and verbal communication skills.

• Proficient with MS Office applications and project management tools.

• Experience in data analysis, user acceptance testing, training, or customer service for software applications.

• A reliable cable or fiber-optic broadband internet connection with a minimum speed of 10 Mbps download and 5 Mbps upload for remote work.

• Capability to actively engage in video interviews and ongoing virtual meetings with the camera on.

• Note-taking tools, reference materials, or AI-powered tools are not allowed during interviews or selection processes unless prior written approval is secured.

🏝️ Benefits

• Remote-first work environment with flexibility to balance professional and personal life.

• Reimbursement for home or remote office setup costs.

• Reasonable accommodations for qualified individuals with disabilities.