Senior Project Management Director – Retail Business Operations

This is a fully remote position, open to applicants in New Mexico.

📋 Description

• Formulate and execute business operations strategies that align with client goals and organizational priorities.

• Oversee operational planning, execution, governance, and performance management within the retail portfolio.

• Collaborate with executive leadership to enhance process efficiency and operational effectiveness.

• Create reporting frameworks, dashboards, and performance metrics to track progress.

• Foster accountability through established processes, procedures, and operational controls.

• Promote teamwork across Real Estate, Finance, Procurement, Insights, and Project Management departments.

• Recognize operational risks and devise strategies for their mitigation.

• Spearhead high-impact projects and business transformation initiatives from inception to implementation.

• Guide and develop operational leaders to enhance their capabilities.

• Assist in business development efforts while nurturing relationships with clients and stakeholders.

⛳️ Requirements

• A Bachelor’s Degree is preferred, accompanied by 12-15 years of relevant experience.

• A combination of education and experience will be considered in lieu of a degree.

• Proven experience in leading business operations, strategic initiatives, or enterprise-level programs.

• Strong understanding of operational governance, business process enhancement, and organizational efficiency.

• Capability to analyze intricate business and financial data.

• Leadership experience in matrixed, cross-functional settings.

• Outstanding communication, presentation, and executive stakeholder management skills.

• Experience in developing operational reporting, metrics, and strategies for performance improvement.

• Ability to influence organizational change and promote the adoption of business initiatives.

• Advanced skills in Microsoft Office applications.

• PMP, LEED AP, CCM, or similar certifications are preferred.

• Willingness to adjust on-site presence and requirements in alignment with client needs.

🏝️ Benefits

• Options for remote work.

• A healthy, productive, and adaptable working environment.

• Support for work-life balance.

• Commitment to equal opportunity and an inclusive workplace.

• Confidential treatment of applicant information.