Senior Project Management Director – Retail Business Operations

This is a fully remote position, open to applicants in New Mexico.

📋 Description

• Design and execute business operation strategies that align with client goals and organizational priorities.

• Oversee operational planning, execution, governance, and performance management efforts across the retail portfolio.

• Collaborate with executive leadership to uncover opportunities for process enhancement and operational improvements.

• Create reporting frameworks, dashboards, and performance metrics to aid in business decision-making.

• Foster accountability and uniformity through standardized processes, procedures, and operational controls.

• Encourage teamwork among Real Estate, Finance, Procurement, Insights, and Project Management teams.

• Recognize operational risks and formulate mitigation strategies to protect business objectives and client deliverables.

• spearhead high-impact projects and business transformation initiatives from inception to execution.

• Guide and nurture operational leaders while fostering a culture of innovation, collaboration, and continuous improvement.

• Assist in business development efforts and maintain relationships with clients and stakeholders.

⛳️ Requirements

• Bachelor's Degree preferred with 12-15 years of pertinent experience.

• Consideration will be given to a combination of experience and education in place of a degree.

• Proven track record in leading business operations, strategic initiatives, or enterprise-level programs.

• In-depth knowledge of operational governance, business process enhancement, and organizational effectiveness.

• Capability to analyze intricate business and financial data to support strategic decision-making.

• Established leadership experience in matrixed, cross-functional settings.

• Outstanding communication, presentation, and executive stakeholder management abilities.

• Experience in developing operational reporting, metrics, and strategies for performance improvement.

• Proficiency in influencing organizational change and promoting the adoption of business initiatives.

• Advanced skills in Microsoft Office applications.

• Preferred certifications include PMP, LEED AP, CCM, or similar.

• On-site presence and requirements may vary based on client needs.

🏝️ Benefits

• Flexible working environment.

• Support for work-life balance.

• Chance to drive meaningful change.

• An inclusive and diverse workplace.

• Confidential treatment of personal information.