Senior Program/Project Manager

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Manage a complex, multi-faceted program from inception to completion with external clients.

• Establish program controls and monitor milestones across various projects.

• Actively address program-level risks and challenges.

• Set up technical, architectural, and delivery governance frameworks.

• Implement consistent reporting and compliance measures.

• Lead stakeholder interactions from C-suite executives to delivery teams and clients.

• Ensure deliverables are in alignment with planned outcomes and quality benchmarks.

• Take ownership of the program roadmap, controls, cadence, KPIs/OKRs, and standardized reporting.

• Coordinate project managers, vendors, and client teams across diverse work streams.

• Oversee interdependencies, schedules, resources, budgets, and technologies.

• Maintain centralized risk registers and develop contingency plans.

• Manage budget, ROI, and overall outcomes.

• Provide updates that are ready for executive review.

• Customize communications for executives and delivery teams.

• Facilitate change control and ensure team alignment.

• Standardize and enforce processes and templates.

• Guarantee benefits realization and uphold high delivery standards.

• Employ process engineering and continuous improvement practices from program design through execution.

• Address scope changes, delays, and unforeseen challenges with structured solutions.

⛳️ Requirements

• Over 10 years of experience in program management.

• Proven experience overseeing multi-stream projects with globally distributed teams.

• Background in managing programs involving more than 50 team members and multiple project managers.

• Bachelor’s degree in business, management, or a related discipline.

• PMP certification required.

• Experience with hybrid Agile-Waterfall methodologies in large-scale programs.

• Proficient in developing governance frameworks, including steering committees or compliance processes.

• Familiarity with MS Project, Jira, SharePoint, Excel, and PPM tools like Mavenlink/Kantata.

• Experience in constructing dashboards and status reports.

• Skilled in creating WBS and dependency maps.

• Knowledge of standardized processes, program charters, and risk logs.

• Ability to align roadmaps with contractual and business objectives.

• Experience in driving benefits realization.

• Proficient in proactive RAID management, PMI-style risk frameworks, and contingency planning.

• Expertise in executive-ready communications, RACI, conflict resolution, and leadership across distributed teams.

• Experience managing program budgets, expenditures, cost adjustments, and complex financial modeling.

• Knowledge of Fixed Price, T&M, milestone-based payments, revenue recognition, fixed monthly fees, and expense recovery.

• Proven ability to own budgets and resource plans while leading change control.

• Strong attention to detail is essential.

• Familiarity with application modernization or the ability to quickly adapt to new sectors.

• Strong negotiation skills are a must.

• Experience working with C-Suite stakeholders.

🏝️ Benefits

• Excellent work-life balance.

• Flexible working hours.

• Option to work remotely or from one of Fresche Solutions’ offices.

• Opportunity to work from anywhere in North America.