Senior Program Manager

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Oversee a portfolio of utility energy efficiency initiatives in the New England region

• Take charge of the financial and operational performance of designated utility programs, encompassing revenue, profitability, budgets, forecasting, and contractual obligations

• Formulate and implement portfolio strategies that align with client aspirations, program performance, and business objectives

• Create program budgets and define scopes of work

• Track performance, foresee risks, and enhance financial and operational outcomes

• Collaborate with business development and company leadership on opportunities for portfolio expansion and contract renewals

• Act as the primary relationship manager and trusted advisor to utility clients

• Steer strategic discussions with clients regarding program performance, opportunities, challenges, and priorities

• Lead multidisciplinary teams across engineering, outreach, marketing, program operations, and other departments

• Set priorities, define accountabilities, establish staffing plans, and create collaboration channels

• Enhance and refine processes, tools, and operating practices for efficient and high-quality service delivery

• Anticipate and address delivery challenges across teams

• Foster accountability, partnership, continuous learning, and effective execution

• Improve program economics, operational efficiency, and the experience of clients and customers

• Convey complex program and financial information as actionable insights

⛳️ Requirements

• Minimum of five years of relevant experience managing complex programs, portfolios, or business operations, preferably within utility energy efficiency, energy services, electrification, or a similar sector

• Proven financial acumen and responsibility for business outcomes, including the development and management of budgets, forecasting financial performance, and making decisions based on financial and operational data

• Experience in leading cross-functional teams, aligning resources, and achieving results through collaboration and influence

• A history of establishing strong client or stakeholder relationships and effectively communicating with senior-level decision-makers

• Strong analytical, organizational, and problem-solving skills, with a dedication to operational excellence and continuous improvement

• Bachelor’s degree or an equivalent combination of education and relevant professional experience

• Experience leading utility-sponsored energy efficiency or decarbonization initiatives, especially in commercial and industrial sectors

• Proficient in developing contract scopes, program budgets, and financial models

• Skilled in identifying and cultivating opportunities for contract expansion, renewal, or new business

• Understanding of the utility, regulatory, and market landscape in the relevant region

🏝️ Benefits

• Competitive compensation package

• Medical, dental, and vision coverage

• 401(k) with company match

• Paid time off and holidays

• Professional development opportunities

• Flexible, collaborative culture where your contributions directly influence company success

• Flexible Work Hours

• Career Development

• Beer Fridays

• Fresh Fruit Daily

• Wellness Rewards

• Fun Company Outings