Senior Product Owner, Clinical Operations

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Develop technology products within the integrated care delivery system to enhance customer value.

• Advocate for the product and guide decisions regarding product features.

• Take responsibility for product content and release management.

• Act as a liaison between agile teams and stakeholders, including Business Owners and Product Management.

• Address the needs and requirements of stakeholders while making prioritization decisions.

• Define and advance the product vision.

• Set increment and sprint objectives.

• Prioritize and oversee the team’s backlog.

• Lead the product scope for clinical operations workflows associated with the EMR product.

• Support workflows for Providers, Medical Assistants, and Care Integration Teams in PCO clinics.

• Manage solutions involving two leading Electronic Medical Records vendors, including interfaced and standalone technologies, business processes, and change management.

• Supervise strategic planning and the upkeep of supporting system infrastructure and business support processes.

⛳️ Requirements

• Bachelor’s degree in business or healthcare-related fields.

• Certification in Six Sigma or SAFe.

• More than 5 years of demonstrated experience in product management or equivalent business management roles.

• At least 3 years of proven experience in leading teams for product delivery.

• A minimum of 2 years of experience in a Primary Care environment.

• Over 2 years as a super user or similar experience with Electronic Medical Records systems.

• Capability to work from a designated space without frequent interruptions to safeguard member PHI/HIPAA information.

• Home internet connection with a minimum download speed of 25 Mbps and upload speed of 10 Mbps.

• Occasional travel to Humana offices may be necessary.

🏝️ Benefits

• Bonus incentive plan based on individual and/or company performance.

• Medical, dental, and vision insurance options.

• 401(k) retirement savings plan.

• Paid time off.

• Company and personal holidays.

• Paid parental and caregiver leave.

• Short-term and long-term disability coverage.

• Life insurance.

• Flexible home or hybrid home/office work arrangements.

• Dedicated workspace and internet specifications to facilitate remote work.

• Occasional travel to Humana offices for training or meetings.