Senior Product Owner, Clinical

This is a fully remote position, open to applicants in United States.

📋 Description

• Specify requirements, IT necessities, and user stories

• Prioritize and manage the Agile team backlog

• Ensure user stories align with business requirements and adhere to the Definition of Done

• Act as a liaison between business or operational units and technology

• Acquire an in-depth understanding of the technology platforms and tools utilized by HGB associates

• Collaborate with Product Managers and Operational Leaders to grasp priorities and operational demands

• Advocate for operational teams in defining and prioritizing requirements, initiatives, and user stories

• Prepare for and actively engage in Program Increments

• Update Product Managers, Operational Leaders, and Clinical Operations Leaders on program vision, roadmap, and content presentations

• Conduct iteration planning and approve user stories

• Assist in sequencing tasks and facilitate user testing prior to production deployment

• Coordinate with fellow Product Owners

• Support or create system demonstrations for stakeholders

• Track feature lifecycle progress, address questions and challenges, mitigate contract-standard risks, and minimize delays

• Serve as the primary contact for the Agile team regarding information, prioritization, and decision-making

• Report updates to Product Managers and/or Operational Leaders

• Document business requirements in ServiceNow or a specified system

• Communicate and collaborate with Scrum teams, Clinical Operations leadership, Product Owners, and HGB teams

⛳️ Requirements

• Bachelor's degree or equivalent experience

• Over 5 years of technical experience, product ownership, or project management experience

• Excellent oral and written communication abilities

• Detail-oriented with strong organizational and project management skills

• Critical thinker with the capacity to anticipate team needs, present ideas, ask questions, and produce high-quality work

• Problem-solving skills to identify viable solutions that address business needs

• Ability to prioritize and manage multiple tasks with overlapping deadlines

• Enthusiasm for enhancing consumer experiences through continuous improvement

• U.S. citizenship is required

• Successful acquisition of interim approval for government security clearance (NBIS - National Background Investigation Service)

• Must not currently reside in Puerto Rico

• A dedicated workspace free from ongoing interruptions to safeguard member PHI/HIPAA information

• Home internet connection with a minimum of 25 Mbps download and 10 Mbps upload speed

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance

• Medical benefits

• Dental benefits

• Vision benefits

• 401(k) retirement savings plan

• Paid time off

• Company holidays

• Personal holidays

• Paid parental leave

• Paid caregiver leave

• Short-term disability

• Long-term disability

• Life insurance

• Flexible home or hybrid home/office work arrangements

• Occasional travel to Humana offices for training or meetings