Senior Product Owner

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the planning, execution, and monitoring of intricate, strategic, or high-impact initiatives as outlined in the approved Product Roadmap.

• Collaborate with the Innovation Committee and executive stakeholders to define, assess, and prioritize the product initiative pipeline and Product Backlog.

• Convert organizational strategy, market insights, and customer requirements into product strategies, roadmaps, specifications, and execution priorities.

• Manage the requirements lifecycle for complex initiatives characterized by ambiguity, cross-product dependencies, or significant organizational impact.

• Define product scope, priorities, success metrics, timelines, dependencies, and delivery expectations.

• Make autonomous product decisions within the established strategic and financial frameworks and present key recommendations to executive leadership or the Innovation Committee.

• Address conflicts among stakeholder priorities, product requirements, technical limitations, customer demands, and financial factors.

• Validate releases in accordance with business objectives, requirements, acceptance criteria, and customer experience standards.

• Act as the senior product advocate and organizational subject-matter authority for assigned products or portfolios.

• Build strategic relationships with customers, partners, vendors, and internal stakeholders.

• Conduct market research and competitive analysis.

• Establish and assess product metrics and KPIs, utilizing performance data for strategic and operational decision-making.

• Lead comprehensive business cases encompassing market opportunities, revenue, pricing, costs, margins, risks, investments, and anticipated ROI.

• Suggest pricing, packaging, cost-reduction, investment, repositioning, and market-exit strategies.

• Monitor financial and operational performance of products and spearhead corrective measures.

• Manage product lifecycle and end-of-life decisions.

• Direct cross-functional enhancements to product processes.

• Coordinate product launches, go-to-market strategies, alpha and beta deployments, and major product modifications.

• Present product strategies, business cases, performance metrics, risks, and recommendations to executive audiences.

• Represent the organization in strategic engagements with customers, partners, vendors, and sales.

• Provide leadership, coaching, and subject-matter expertise to Product Owners and cross-functional team members.

• Encourage consistent product management practices, documentation standards, data governance, and cross-platform alignment.

• Drive initiatives through influence, negotiation, and consensus-building, especially when formal authority is limited.

⛳️ Requirements

• Must possess relevant experience in product management, technology, or telecommunications.

• At least eight (8+) years of progressively responsible experience in product management, product development, telecommunications, software development, or a related field.

• A minimum of five (5) years leading complex, cross-functional product initiatives targeting SMB and/or enterprise clients.

• Proven track record of successfully launching and managing strategically significant products throughout their lifecycle.

• Demonstrated experience in developing business cases and shaping product strategy, pricing, profitability, investment, or lifecycle decisions.

• Extensive technical background, preferably in telecommunications or software development.

• Experience with SD-WAN, SASE, managed security, managed networking, or Agentic AI products is advantageous.

• Familiarity with tools such as Confluence, Jira, Figma, Balsamiq, Miro, or similar is a plus.

• Strong understanding of telecommunications products and technologies, including voice, data, and layered services within a cloud infrastructure.

• In-depth knowledge of direct and wholesale sales models.

• Experience in leading cross-functional teams across various levels and functions.

• Ability to think commercially to drive business cases, product pricing, packaging strategies, and margin improvement efforts.

• Exceptional critical thinking, problem-solving, analytical, organizational, documentation, modeling, and financial skills.

• Skill in presenting complex information clearly and persuasively to executive-level audiences.

• Strong written and verbal communication skills, along with interpersonal skills for collaboration, consensus-building, and conflict resolution.

• Proficiency in Microsoft Office Suite: Word, Excel, Access, PowerPoint, Outlook, OneNote, and Teams.

• Capability to thrive in a fast-paced, dynamic environment while managing diverse priorities.

• Confident self-starter with integrity and accountability.

• Highly motivated, competitive, and entrepreneurial mindset.

• A Bachelor’s degree in a related field is preferred but not mandatory.

🏝️ Benefits

• Equal Opportunity/Affirmative Action Employer.

• Employment, promotion, transfer, training, and rehire preferences for qualifying SRPMIC Community members, veterans, spouses, and enrolled members of federally recognized tribes, in that order.