Senior Product Owner

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate across various product portfolios to facilitate the exploration and implementation of AI-enabled solutions.

• Support the Product Manager in articulating a clear product vision to the Product Delivery teams.

• Oversee a well-organized, prioritized, and effective product backlog.

• Develop user stories that align with product and organizational goals.

• Implement the Product Roadmap by integrating customer feedback into user stories and requirements.

• Act as a liaison among Product Delivery teams, Product Strategists, and business leaders.

• Design and execute plans for the Product Roadmap.

• Convert roadmap epics into feature sets and requirements, setting release goals and priorities.

• Maintain the Product Roadmap while determining the sequence of feature development and releases.

• Prioritize product requests and backlog items from multiple sources.

• Engage with customers to comprehend evolving processes and needs, translating them into requirements.

• Lead customer advisory boards in product governance subcommittees.

• Create and sustain user personas.

• Direct feature design, user interactions, requirement definitions, acceptance criteria, and prioritization.

• Generate user personas, user stories, workflows, prototypes, designs, data maps, and process maps.

• Identify non-functional requirements and enabler stories in collaboration with engineering.

• Define test cases for automated testing in conjunction with QA.

• Manage and prioritize backlogs across various Product Delivery teams.

• Participate in agile and development ceremonies and assist with sprint reviews.

• Clarify requirements and acceptance criteria for the Product Delivery teams.

• Conduct user acceptance testing with business customers and NASCO’s UAT team.

• Showcase pre-release iterations to customers and collect feedback.

• Manage the release lifecycle from Sprint 0 to launch, monitoring progress and accepting or rejecting work.

• Develop and implement plans for general availability and readiness.

• Collaborate with technical writers, training, and marketing to produce product documentation and market-facing content.

• Support go-to-market enablement initiatives, including go-live training.

• Manage scope and development forecasts within the approved budget.

• Track and address budget issues and product cost of goods sold.

• Communicate project status and identify and escalate risks related to scope, cost, and timing.

• Translate business strategy for internal teams.

• Manage technical relationships with vendors and partners.

⛳️ Requirements

• Ability to appropriately utilize AI in daily tasks.

• Proactive work ethic with a willingness to challenge existing norms.

• Strong analytical and problem-solving abilities.

• Exceptional oral and written communication, along with presentation skills.

• Capability to conceptualize, negotiate, and collaborate with peers, Product Delivery teams, and management.

• Proven track record of influencing cross-functional teams without formal authority.

• Demonstrated success in defining and launching high-quality products.

• A minimum of 10 years' experience as a product owner, in product management, or related roles.

• At least 5 years of Business Analyst experience in crafting detailed product requirements.

• 10 or more years of experience in claims processing.

• Bachelor’s degree in business, computer science, information technology, or healthcare, or equivalent professional experience is required.

• Technical background with expertise in SAFe/Agile/Waterfall development methodologies.

• Experience in iterative and user-centric design practices.

• Familiarity with design thinking methodologies.

• A minimum of 3 years of experience in healthcare IT.

• Must possess legal authorization to work in the US.

🏝️ Benefits

• Fully remote work from home.

• Enhanced work/life balance, along with savings on commuting and work attire.

• Blue Cross Blue Shield Medical, Dental, and Vision Plans.

• Access to Telehealthcare for Medical and Behavioral visits.

• Generous PTO with buy/sell options.

• 9 Company holidays, a floating day off, and a day off for volunteering.

• Employee Assistance Program.

• Wellness program offering insurance discounts or credits for health-related items.

• 401K Plan with employer matching contributions.

• Company-funded spending/reimbursement accounts for out-of-pocket medical expenses.

• Bonus and Recognition programs.

• Tuition Assistance.

• Consultation services with a financial planner.

• Basic Life & AD&D Insurance, as well as Short and Long-Term Disability Insurance included.

• Supplemental Term Life Insurance available.

• Group Discount programs for mobile and technology services.

• Comprehensive on-demand e-learning and performance support library at no cost.