Senior Product Manager, Sites & Studio

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the product vision, strategy, roadmap, and execution for Bask's Sites and Studio experiences.

• Drive enhancements in website creation, visual editing, storefront customization, previewing, and publishing workflows.

• Collaborate closely with merchants and customer-facing teams to gain insights on how businesses build and manage their websites.

• Enhance the usability and flexibility of Bask's website-building and design tools.

• Develop user-friendly workflows for editing layouts, managing website content, and customizing the storefront appearance.

• Partner with engineering and design teams to refine templates, reusable components, and website customization options.

• Define product requirements for site configuration, previewing, publishing, and ongoing website management.

• Identify opportunities to streamline website setup and lessen the technical knowledge needed to launch a storefront.

• Work with frontend engineers to assess rendering, responsiveness, performance, accessibility, and technical trade-offs.

• Enhance the reliability of website editing and publishing experiences, focusing on error handling and recovery.

• Coordinate with Merchant Platform & Commerce teams to ensure that product catalogs, pricing, and commerce settings are accurately reflected in storefront experiences.

• Investigate opportunities to enhance website creation through automation, reusable design systems, and AI-assisted tools.

• Define and monitor product metrics, including site activation, publishing success, feature adoption, editing efficiency, and merchant satisfaction.

• Collect merchant feedback, conduct product discovery, and utilize analytics to prioritize enhancements.

• Lead initiatives from discovery and technical planning through to development, launch, and iteration.

• Take ownership of product outcomes and continuously refine the website-building experience.

⛳️ Requirements

• 5+ years of professional product management experience in building and shipping software products.

• Prior software engineering experience or a technical background that includes hands-on coding experience.

• Ability to read and write code, comprehend technical implementation details, and effectively communicate with engineers.

• Experience in owning SaaS products, website-building tools, content management platforms, or complex web applications.

• Strong understanding of modern web technologies, APIs, frontend architecture, and responsive web experiences.

• Demonstrated experience leading products from discovery and technical planning through to launch and iteration.

• Experience collaborating closely with frontend engineers and product designers to deliver user-facing software.

• Ability to translate complex technical capabilities into intuitive product experiences.

• Strong skills in product discovery, prioritization, and roadmap management.

• Experience utilizing customer feedback, usability insights, and product analytics to inform decisions.

• Excellent written and verbal communication abilities.

• Capability to work independently, navigate ambiguity, and deliver high-quality products within tight deadlines.

• Nice to Have: Experience with website builders, content management systems, or visual editing platforms.

• Nice to Have: Familiarity with Shopify, Webflow, Framer, WordPress, or similar website-building tools.

• Nice to Have: Experience with drag-and-drop editors, reusable components, templates, or design systems.

• Nice to Have: Knowledge of JavaScript, TypeScript, React, Next.js, or modern frontend frameworks.

• Nice to Have: Familiarity with website rendering, performance optimization, accessibility, and responsive design.

• Nice to Have: Experience building multi-tenant SaaS platforms that support configurable websites or storefronts.

• Nice to Have: Experience with AI-assisted website creation, content generation, or design automation.

• Nice to Have: Experience with e-commerce, direct-to-consumer businesses, or merchant-facing software.

• Nice to Have: Experience with telehealth, digital health, or healthcare technology platforms.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance plans.

• Generous vacation and paid time off policies.

• Opportunities for professional growth and development.

• Flexible work arrangements and a supportive work environment.