Senior Product Manager – Fraud

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish and nurture stakeholder relationships across various countries.

• Define the FinCrime product strategy for Zepz’s remittance brands, encompassing fraud prevention, payment risks, vendor roadmap, and cryptocurrency-related FinCrime aspects.

• Manage vendor collaborations and integrations for telemetric and consortium data, workflow management, and associated functionalities.

• Scope, plan, and execute global feature rollouts.

• Formulate product strategies that align with the company’s vision.

• Create business and user value.

• Facilitate business growth and scalability.

• Own and oversee product-area metrics, defining success and the pathway to achieve it.

• Collaborate with Compliance, Finance, Product, and other internal stakeholders to address challenges and identify opportunities.

• Manage stakeholders and convey difficult messages when necessary.

• Monitor market trends, regulations, card network rules, competitor activities, and emerging technologies to inform product decisions.

• Report to the Product Director – FinCrime.

• Lead strategy and execution for fraud prevention, scams, and payment risks.

• Oversee the complete digital product lifecycle and deliver comprehensive end-to-end customer experiences.

• Implement complex digital initiatives across multiple departments.

⛳️ Requirements

• Proven Product Manager with experience in digital Financial-Crime Prevention.

• Strong understanding of Finance/FinTech and FinCrime.

• Experience with stablecoins and AI is a plus.

• Data-driven; proficient in predicting fraud, risk modeling, and financial modeling.

• Proactive self-starter comfortable in a fast-paced environment.

• Comprehensive product ownership, including communication, training, release planning, and continuous improvement.

• Strong rapport with development teams; familiarity with Agile practices and collaboration with product design.

• Leadership of initiatives from conception to delivery, maintaining an MVP mindset while envisioning long-term goals.

• Understanding of relevant technologies and their business applications.

• Extensive experience managing multiple priorities in a dynamic setting.

• Effective communication skills with stakeholders across the organization.

• Knowledge of Agile/Lean software delivery methodologies and product lifecycle deliverables.

• Experience in gathering functional and nonfunctional requirements, writing user stories, and process mapping.

• Commercially minded with a collaborative approach.

• Technical and business acumen based on financial services/compliance experience.

• In-depth knowledge of fraud prevention regulations and best practices, card payment, and bank transfer arrangements, including ACH.

• Experience managing technology partner integrations, including workflows, APIs, error scenarios, and oversight.

• Ability to meet stringent regulatory and company deadlines.

• Genuine interest in AI and its applications in the workplace.

• Practical professional experience utilizing AI tools.

• Strong AI literacy, including prompting and critically evaluating AI-generated outputs.

• Awareness of ethical and responsible AI usage, particularly regarding sensitive data, customer experience, and compliance.

• Familiarity with Claude is a plus, but not required.

🏝️ Benefits

• Flexible annual leave.

• Healthcare benefits.

• Employee discounts.

• Remote-first flexibility, allowing employees to work from locations where they feel most focused and productive within the employing country.

• Location-specific perks.

• A supportive high-trust work environment.

• Professional support and opportunities to excel.